IP Office and One-X Mobile for iPhone

[smicale]

We are a new Avaya customer trying to get One-X Mobile to work on our mobile phones. We just patched our system last night so that we would be able to use the iPhone with it. I am not sure what that patch level is but our support vendor claimed it would give us the ability to now use our iPhones. We can log into One-X Mobile on our Android phones no problems but when trying to do t from a iPhone all I get is the spinning wheel. Any ideas what could be wrong here?

Thanks!

 

[johnnybrian]

Bump, i have exactly the same issue.

 

[johnnybrian]

Do you by any chance also have problems with the AURA for Ipad, not being able to log in?

 

[smicale]

No I have not tried that App on the iPad.
Sorry!!!

 

[MankyWarrior]

smicale,

Is it the preferred or lite edition you are trying to get operational?. Must have 8.1.X firmware on the IPO.

I have it working so await your feddback

 

[telecomtekperson]

On the login screen it says "Extension Number", but the number wont work.
You need the user name.
And in beta there was a bug that you couldnt have a space in the name. Not sure if that made GA or not, cant remember.

 

[johnnybrian]

Sorry, wrote AURA; meant of course FLARE.

 

[smicale]

Yes I am on 8.1 on my IPO. I am running the Preferred Edition on my iPhone not the Lite.