IP Office 500 Servers not on domain

[dearly]

I am testing Softphone VOIP and it works "ok" when on the network. However when I test it over a Sonicwall VPN, it fails to find the server. When I do nslookup "control unit ip address" it fails out. However, I can ping it. I am using Win XP and Sonicwall SSL VPN client. Is there any reason that I may need to have the IP Office servers on the domain to get it to work?

 

[kwing112000]

I think there were some issues with Sonic wall and softphone. I remember having to turn some H323 settings off in the sonic wall.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[l33byt1980]

IP route on IP office for remote network. Is it there?

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last

 

[gknight1]

Enable H.323 Transformations in the SonicWall

 

[dearly]

I have two IP Routes -

0.0.0.0.0 255.255.255.0 192.168.1.9 LAN1
192.168.99.0 255.255.255.0 0.0.0.0 Remote Manager

Our IP schema on the LAN is 192.168.1.0 (Not my idea)
I am assuming our vendors schema is 192.168.99.0

H.323 transformations were turned on.

 

[l33byt1980]

make

0.0.0.0 255.255.255.0 192.168.1.9

0.0.0.0 0.0.0.0 192.168.1.9

As the 255.255.255 is actually making your IP office look for route 0.0.0.1-0.0.0.255

ACA - IPOffice implement
ACA - IP Telephony
CCNA - Passed at last

 

[Bas1234]

Run ethereal/wireshark then startup the softphone.

This is the fastest way to find your problem.

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It works! Now if only I could remember what I did...
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