Larryataccess
IS-IT--Management
Does anyone have instructions on how to connect to the CCC database with a ODBC connection. What I am looking for is the instructions to setup the ODBC so i can us Cyrstal to connect to it.
Larry
Larry
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IP Office 412 with CCC--- Connecting to CCC with ODBC
- Thread starter Larryataccess
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I don't think you can do that. I think you can use Crystal to create the report and put that into CCC Reporter to be run. I thinnk you can only have 3 custom reports without the Report Designer license which is v expensive (last time I checked).
I haven't actually done though.
I'm sure someone will correct me if I am wrong!!!!
Jamie Green
ACA:Implement - IP Office
ACS:Implement - IP Office
Football is not a matter of life and death-It is far more important!!!!
I haven't actually done though.
I'm sure someone will correct me if I am wrong!!!!
Jamie Green
ACA:Implement - IP Office
ACS:Implement - IP Office
Football is not a matter of life and death-It is far more important!!!!
- Thread starter
- #3
Larryataccess
IS-IT--Management
How do you know what field to use if you can't connect? Do you just guess?
Pass. Never tried and know less than nothing about Crystal.
Have a look here for some potential help:
Sorry can't help any further.
Jamie Green
ACA:Implement - IP Office
ACS:Implement - IP Office
Football is not a matter of life and death-It is far more important!!!!
Have a look here for some potential help:
Sorry can't help any further.
Jamie Green
ACA:Implement - IP Office
ACS:Implement - IP Office
Football is not a matter of life and death-It is far more important!!!!
VoiceonData
Technical User
You dont connect to the database using a ODBC connection
Open up crystal reports and use the field definitions to connect to the .ttx files within
C:\Program Files\AVAYA\IP Office\CCC\Reporting\SDK
cheers
voiceondata
Open up crystal reports and use the field definitions to connect to the .ttx files within
C:\Program Files\AVAYA\IP Office\CCC\Reporting\SDK
cheers
voiceondata
IPOfficeIreland
Technical User
you can connect using ODBC and I have done it.
start run odbcad32, add new system dsn, sql server, input user name and password. very easy.
You can then extract the info using whatever tool you need, excel, crystal, etc.
the only problem is that the headers are ridiculously hard to understand what the data is in each, I assume this is Avaya preventing people doing exactly this.
start run odbcad32, add new system dsn, sql server, input user name and password. very easy.
You can then extract the info using whatever tool you need, excel, crystal, etc.
the only problem is that the headers are ridiculously hard to understand what the data is in each, I assume this is Avaya preventing people doing exactly this.
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