We have a customer that has embedded voicemail and when you call the site and hit the AA the message is very garbled, robotic and or playing fast and skipping around, or any combination of that. You really can't understand it at all. A soft reboot will clear it. The site has been upgraded to 11 0 4 6. The SD card has been replaced, the control unit has been replaced. Has anyone experienced this? We are going to Avaya with this, but there is nothing in the logs that show any issue. Thanks in advance for any ideas or suggestions.
Tek-Tips is the largest IT community on the Internet today!
Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!
-
Congratulations TouchToneTommy on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!
IP Office 11 Garbled AA on Embedded Voicemail
- Thread starter ScotttB
- Start date
- Thread starter
- #3
safenestvmem
Technical User
I've had the same issue. I found out that rebooting the system helps and also I would have to record greetings a few times before it was successful. Also greetings would be cut off the first one or two seconds so I delayed the start of the recording until after about three seconds when I hear the beep to start the greeting
- Status
