IP DECT R4 Base Station can not connect to IP Office 500 v2 R7

[sq12345]

Hi, guys. I am new in IP OFFICE. I've followed the Knowledge base step by step for a provisioned installation, but base can not connect the IP Office. I matched the "security setting password" and "base password" by "show advanced options". Apprieated.

I used monitor to trace:

222013mS HTTP: 192.168.42.154(2059) HTTPSession (Total = 2)
222014mS HTTP: 192.168.42.154(2059) HTTPSession: Operational
222015mS HTTP: Rx Src: 192.168.42.154(2059)
HEAD /system/ipdect/system_data HTTP/1.1
User-Agent: Avaya-IPBS/4.1.30
Host: 192.168.42.100

222016mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: stCreationCallback
222016mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: stCreationCallback URI is auth
222016mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: Authorization Failed: First Challenge
222017mS HTTP: 192.168.42.154(2059) HTTPSession: SendErrorResponse Code: 401, Entity: Authorisation required
222017mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: SetState GracefulClose
222018mS HTTP: Tx Dest: 192.168.42.154(2059)
HTTP/1.1 401 Unauthorized
Date: Mon, 20 Jun 2011 20:49:23 GMT
Cache-Control: private

http://WWW-Authenticate:

Digest realm="IPDECT Group@ipoffice", domain="/system/ipdect/", nonce="a0363b39e69c8234f8c3", algorith
222020mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: SetState AllSentAndAcknowledged
222020mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: Persisting TCP Session
222021mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: SetState Delete
222022mS HTTP: Rx Src: 192.168.42.154(2059)
HEAD /system/ipdect/system_data HTTP/1.1
User-Agent: Avaya-IPBS/4.1.30
Host: 192.168.42.100
Authorization: Digest username="IPDECTService",realm="IPDECT Group@ipoffice",qop="",algorithm="MD5",nonce="a0363b39e69c8234f8c3",uri="/system/ipdect/system_data",nc=00000001,cnonce="5c03b68cc0a82a64",response="56cbbfc9c845b70991fbe1c664

222022mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: stCreationCallback
222023mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: stCreationCallback URI is auth
222023mS HTTP: 192.168.42.154(2059) HTTPDECTSessionIO: stCreationCallback
222023mS HTTP: 192.168.42.154(2059) HTTPSession: SendErrorResponse Code: 403, Entity: /system/ipdect/ unknown admm
222024mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: SetState GracefulClose
222025mS HTTP: Tx Dest: 192.168.42.154(2059)
HTTP/1.1 403 Forbidden
Date: Mon, 20 Jun 2011 20:49:23 GMT
Cache-Control: private
Server: IPOffice/7.0(5)
Content-Length: 0

222026mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: SetState AllSentAndAcknowledged
222027mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: Persisting TCP Session
222027mS HTTP: 192.168.42.154(2059) HTTPServerSessionIO: SetState Delete

 

[tlpeter]

Are you sure they are the same?
In the basestation to trunk and it is probably not connected.
Click on OK and see if that works.

I have had this lately.


BAZINGA!

I'm not insane, my mother had me tested!

 

[sq12345]

Hi, tlpeter. Thanks.
In the basestation, right now I connect the trunk.
It still does not work.
Still 403 forbidden.

 

[tlpeter]

Then the password is wrong.
Did you follow the manual completely?


BAZINGA!

I'm not insane, my mother had me tested!

 

[tlpeter]

Try defaulting the basestation with the reset button on the back and start all over again.


BAZINGA!

I'm not insane, my mother had me tested!

 

[sq12345]

Thanks a lot, tlpeter. I default ip office and base. It works now.