Ip 412 Reboots twice a day

[saulz]

We have a IP412 with 1.4(22) with 5 ip400 digital statins. I loooked at my System log and i get:

ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7809mS PRN: ptr=01d88a6c start=01d88a58
7809mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7809mS PRN: ptr=01d88a95 start=01d88a81
7809mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7809mS PRN: ptr=01d88abe start=01d88aaa
7809mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7809mS PRN: ptr=01d88ae5 start=01d88ad3
7809mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7810mS PRN: ptr=01d88b0c start=01d88afa
7810mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7810mS PRN: ptr=01d88b33 start=01d88b21
7810mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7810mS PRN: ptr=01d88b59 start=01d88b48
7810mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7810mS PRN: ptr=01d88b7f start=01d88b6e
7810mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7811mS PRN: ptr=01d88ba5 start=01d88b94
7811mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7811mS PRN: ptr=01d88bcc start=01d88bba
7811mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7811mS PRN: ptr=01d88bf3 start=01d88be1
7811mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7811mS PRN: ptr=01d88c1a start=01d88c08
7811mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7811mS PRN: ptr=01d88c44 start=01d88c2f
7812mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7812mS PRN: ptr=01d88c6f start=01d88c59
7812mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7812mS PRN: ptr=01d88c98 start=01d88c84
7812mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7812mS PRN: ptr=01d88cc2 start=01d88cad
7812mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7812mS PRN: ptr=01d88cf0 start=01d88cd7
7812mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7813mS PRN: ptr=01d88d1a start=01d88d05
7813mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7813mS PRN: ptr=01d88d6b start=01d88a24
7814mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7814mS PRN: ptr=01d88a6b start=01d88a57
7814mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7814mS PRN: ptr=01d88a94 start=01d88a80
7815mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7815mS PRN: ptr=01d88abd start=01d88aa9
7815mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7815mS PRN: ptr=01d88ae4 start=01d88ad2
7815mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7815mS PRN: ptr=01d88b0b start=01d88af9
7815mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7815mS PRN: ptr=01d88b32 start=01d88b20
7816mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7816mS PRN: ptr=01d88b58 start=01d88b47
7816mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7816mS PRN: ptr=01d88b7e start=01d88b6d
7816mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7816mS PRN: ptr=01d88ba4 start=01d88b93
7816mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7816mS PRN: ptr=01d88bcb start=01d88bb9
7816mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7817mS PRN: ptr=01d88bf2 start=01d88be0
7817mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7817mS PRN: ptr=01d88c19 start=01d88c07
7817mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7817mS PRN: ptr=01d88c43 start=01d88c2e
7817mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7817mS PRN: ptr=01d88c6e start=01d88c58
7817mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7818mS PRN: ptr=01d88c97 start=01d88c83
7818mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7818mS PRN: ptr=01d88cc1 start=01d88cac
7818mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7818mS PRN: ptr=01d88cef start=01d88cd6
7818mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7818mS PRN: ptr=01d88d19 start=01d88d04
7818mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7818mS PRN: ptr=01d88d6a start=01d88a24
7820mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7820mS PRN: ptr=01d88a65 start=01d88a4f
7820mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7820mS PRN: ptr=01d88a90 start=01d88a7a
7820mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7820mS PRN: ptr=01d88abb start=01d88aa5
7820mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7820mS PRN: ptr=01d88b0c start=01d88a24
7821mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7822mS PRN: ptr=01d88a65 start=01d88a4f
7822mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7822mS PRN: ptr=01d88a90 start=01d88a7a
7822mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7822mS PRN: ptr=01d88abb start=01d88aa5
7822mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7822mS PRN: ptr=01d88b0c start=01d88a24
7824mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7824mS PRN: ptr=01d88a65 start=01d88a4f
7824mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7824mS PRN: ptr=01d88a90 start=01d88a7a
7824mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7824mS PRN: ptr=01d88abb start=01d88aa5
7824mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7824mS PRN: ptr=01d88b0c start=01d88a24
7825mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7826mS PRN: ptr=01d88a65 start=01d88a4f
7826mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7826mS PRN: ptr=01d88a90 start=01d88a7a
7826mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7826mS PRN: ptr=01d88abb start=01d88aa5
7826mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7826mS PRN: ptr=01d88b0c start=01d88a24
7827mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7828mS PRN: ptr=01d88a65 start=01d88a4f
7828mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7828mS PRN: ptr=01d88a90 start=01d88a7a
7828mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7828mS PRN: ptr=01d88abb start=01d88aa5
7828mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7828mS PRN: ptr=01d88b0c start=01d88a24
7829mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7830mS PRN: ptr=01d88a65 start=01d88a4f
7830mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7830mS PRN: ptr=01d88a90 start=01d88a7a
7830mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7830mS PRN: ptr=01d88abb start=01d88aa5
7830mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7830mS PRN: ptr=01d88b0c start=01d88a24
7831mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7832mS PRN: ptr=01d88a65 start=01d88a4f
7832mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7832mS PRN: ptr=01d88a90 start=01d88a7a
7832mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7832mS PRN: ptr=01d88abb start=01d88aa5
7832mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7832mS PRN: ptr=01d88b0c start=01d88a24
7834mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7834mS PRN: ptr=01d88a6e start=01d88a5a
7834mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7834mS PRN: ptr=01d88a97 start=01d88a83
7834mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7834mS PRN: ptr=01d88ac0 start=01d88aac
7834mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7834mS PRN: ptr=01d88ae7 start=01d88ad5
7834mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7835mS PRN: ptr=01d88b0e start=01d88afc
7835mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7835mS PRN: ptr=01d88b35 start=01d88b23
7835mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7835mS PRN: ptr=01d88b5b start=01d88b4a
7835mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7835mS PRN: ptr=01d88b81 start=01d88b70
7835mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7835mS PRN: ptr=01d88ba7 start=01d88b96
7836mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7836mS PRN: ptr=01d88bce start=01d88bbc
7836mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7836mS PRN: ptr=01d88bf5 start=01d88be3
7836mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7836mS PRN: ptr=01d88c1c start=01d88c0a
7836mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7837mS PRN: ptr=01d88c46 start=01d88c31
7837mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7837mS PRN: ptr=01d88c71 start=01d88c5b
7837mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7837mS PRN: ptr=01d88c9a start=01d88c86
7837mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7837mS PRN: ptr=01d88cc4 start=01d88caf
7837mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7837mS PRN: ptr=01d88cf2 start=01d88cd9
7838mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=21 depth=2
7838mS PRN: ptr=01d88d1c start=01d88d07
7838mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=86 depth=1
7838mS PRN: ptr=01d88d64 start=01d88a24
7839mS PRN: ConfigObj::Warning record under read - cfg newer than sw size=23 depth=1
7839mS PRN: ptr=01d88a72 start=01d88a24
*** Warning: Missed 2 packet(s)
7872mS PRN: TFTPServer::RRQ(from 10.1.1.52) nasystem/user_info2/Carlos555
7895mS PRN: VPNNTFTP:rocess DATA=2 seq=961 error (last seq 0) len 68 parent a01040a
7895mS PRN: TFTPServer::RRQ(from 10.1.1.11) config/$t%$'~ q
7899mS PRN: Config Write Wake Up


Any ideas?
.

 

[eltorodeoro]

well, the most obvious thing is that you probably need to upgrade. is there a reason you're running such an old release?

 

[saulz]

Never had any major problems til now.

 

[eltorodeoro]

probably time you bit the bullet. but i like the "if it ain't broke don't fix it" approach!

 

[jml2665]

how large is your database? if what I read in the error is what I think it is, it looks like you maxed out the size of your database,

 

[sizbut]

?What version of Manager are you using. The trace also states "cfg newer than sw". Or maybe someone has installed themselves a non-1.4 app since they also write to the config.

You said 'reboots twice a day' in the headline. Is that literally a fact. What times or with what frequency?

 

[saulz]

I do have other branches that are on 3.1(56). Maybe they communicating with my 1.4(22) and causing it to reboot??

 

[eltorodeoro]

me thinks mr. sizbut is onto something... gots to be careful with that manager revision!

 

[saulz]

I'm Using 1.4 manager. It reboots randomly in the day.

 

[jml2665]

Do any of your branches use the 3.1.56 manager application to make changes to the 412?

 

[saulz]

Nobody in the branches use Manager.

 

[sizbut]

Other branches!, are they actively linked via Small Community Networking (SCN)? SCN between systems running different software levels has only been supported from 2.1 upwards.

Else try 'washing' the config by loading it into Manager, export and then import and send it back. (or worst case scenario default and then retype it).

[Sadly a big missing part for IP Office maintenance is any logging by the IP Office system of what apps are connected to it, what version they are and which PC (by MAC and or IP) they're running on - unless you want to spend hours reading through Monitor traces. ]

 

[saulz]

I have upgraded my system to 3.1(48). Will update my situation.

 

[big70]

Did you also clean you database.
I always do that if i go that big step.

Its only one hour of work.

Make sure you have a clean box.
Export al configuration units like users,huntgroups shortcode,s, phonebook enz and then import it in the clean box.


And i believe its better to go to 3.1(56) thats the latest.

Greets Peter

 

[saulz]

Everything was working fine this morning til i got a error saying
"No Free Voicemail ports" in my system monitor.

 

[big70]

Did you also upgraded your voicemail??

You can,t leave it on the 1.4 software it must also be upgraded to the latest 3.1 version.
Also Eblf, phonemanager etc etc

Greets Peter

 

[saulz]

Yes i did upgrade the Voicemail Server. Its on 3.1(18).

 

[jml2665]

are your licenses valid? sometimes the upgrade clobbers the license server, which would cause it to have a X through it in the task bar

 

[saulz]

All my licenses are valid according to my manager.

 

[jml2665]

is voicemail working properly?
I have never seen the error produced when all ports are busy but maybe that's all it was?