iOS Mobile Softphone setup

[Caps007]

Good Evening folks,

I'm looking for some assistance to see if anyone can spot where I'm going wrong with the installation of the Panasonic Mobile App. With all the settings below the app isn't seeing the MPR ID of the PBX. I also get the red dot on the top left of the app with the warning "Please check SIP Server Address and Port or SIP Username and password (OPTIONS).

I have a NS700 on Gamma Assured SIP. The app is installed on an iPhone XR with the latest software update.

I have ports forwarded on the Cisco 800 series router as follows:

Internal- 16000-16511 External- 16000-16511 Protocol- UDP IP Address- 192.168.1.101 (DSP)
Internal- 5060 External- 5060 Protocol- UDP IP Address- 192.168.1.100 (PBX)
Internal- 15060 External- 36060 Protocol- UDP IP Address- 192.168.1.100 (PBX)
Internal- 15061 External- 36061 Protocol- TCP IP Address- 192.168.1.100 (PBX)
Internal- 15060 External- 15808 Protocol- UDP IP Address- 192.168.1.100 (PBX)

I have added 1 x IP-PT Extension activation key to the PBX, do i need to do anything with this spare licence like activating it?? Our supplier has added the softphone licence. Do i need to do anything with the binding confirmation?

App settings are as follows:
SIP Username: 225
Password: 2580
SIP Server Address Remote: (Public IP of the router)
SIP Server Port (Remote): 36060
SIP Server Address (Local): 192.168.1.100 (PABX)
SIP Server Port (Local): 15060

PABX Settings:
IP Addresses: PBX: 192.168.1.100 - DNS: Obtained using CMD ipconfig /all - DSP: 192.168.1.101 - Media Relay External IP: (public IP)
PBX Port: SIP Server UDP Port: 15060 (TLS 15061) - NAT SIP Server Port: 36060 (TLS 36061) NAT Voice UDP (16000)
Card: V-SIP Extension card installed with extn 225 entered - passcode: 2580 - phone location: Remote & Local

A lot of info to digest but hopefully someone see's why im going round in circles.

Regards,

Caps

 

[kizo]

Does the application work on a local WiFi network?

 

[Caps007]

Hi Kizo - Yes, the softphone works on a local WiFi network.

i have asked the provider to double check and confirm which ports are forwarding etc.

 

[Caps007]

this is all port forwarding on the router.


ip nat inside source static udp 192.168.1.100 5060 interface Dialer1 5060
ip nat inside source static udp 192.168.1.101 16000 interface Dialer1 16000
ip nat inside source static udp 192.168.1.101 16001 interface Dialer1 16001
ip nat inside source static udp 192.168.1.101 16002 interface Dialer1 16002
ip nat inside source static udp 192.168.1.101 16003 interface Dialer1 16003
ip nat inside source static udp 192.168.1.101 16004 interface Dialer1 16004
ip nat inside source static udp 192.168.1.101 16005 interface Dialer1 16005
ip nat inside source static udp 192.168.1.101 16006 interface Dialer1 16006
ip nat inside source static udp 192.168.1.101 16007 interface Dialer1 16007
ip nat inside source static udp 192.168.1.101 16008 interface Dialer1 16008
ip nat inside source static udp 192.168.1.101 16009 interface Dialer1 16009
ip nat inside source static udp 192.168.1.101 16010 interface Dialer1 16010
ip nat inside source static udp 192.168.1.101 16011 interface Dialer1 16011
ip nat inside source static udp 192.168.1.101 16012 interface Dialer1 16012
ip nat inside source static udp 192.168.1.101 16013 interface Dialer1 16013
ip nat inside source static udp 192.168.1.101 16014 interface Dialer1 16014
ip nat inside source static udp 192.168.1.101 16015 interface Dialer1 16015
ip nat inside source static udp 192.168.1.101 16016 interface Dialer1 16016
ip nat inside source static udp 192.168.1.101 16017 interface Dialer1 16017
ip nat inside source static udp 192.168.1.101 16018 interface Dialer1 16018
ip nat inside source static udp 192.168.1.101 16019 interface Dialer1 16019
ip nat inside source static udp 192.168.1.101 16020 interface Dialer1 16020
ip nat inside source static udp 192.168.1.101 16021 interface Dialer1 16021
ip nat inside source static udp 192.168.1.101 16022 interface Dialer1 16022
ip nat inside source static udp 192.168.1.101 16023 interface Dialer1 16023
ip nat inside source static udp 192.168.1.101 16024 interface Dialer1 16024
ip nat inside source static udp 192.168.1.101 16025 interface Dialer1 16025
ip nat inside source static udp 192.168.1.101 16026 interface Dialer1 16026
ip nat inside source static udp 192.168.1.101 16027 interface Dialer1 16027
ip nat inside source static udp 192.168.1.101 16028 interface Dialer1 16028
ip nat inside source static udp 192.168.1.101 16029 interface Dialer1 16029
ip nat inside source static udp 192.168.1.101 16030 interface Dialer1 16030
ip nat inside source static udp 192.168.1.101 16031 interface Dialer1 16031
ip nat inside source static udp 192.168.1.101 16032 interface Dialer1 16032
ip nat inside source static udp 192.168.1.101 16033 interface Dialer1 16033
ip nat inside source static udp 192.168.1.101 16034 interface Dialer1 16034
ip nat inside source static udp 192.168.1.101 16035 interface Dialer1 16035
ip nat inside source static udp 192.168.1.101 16036 interface Dialer1 16036
ip nat inside source static udp 192.168.1.101 16037 interface Dialer1 16037
ip nat inside source static udp 192.168.1.101 16038 interface Dialer1 16038
ip nat inside source static udp 192.168.1.101 16039 interface Dialer1 16039
ip nat inside source static udp 192.168.1.101 16040 interface Dialer1 16040
ip nat inside source static udp 192.168.1.101 16041 interface Dialer1 16041
ip nat inside source static udp 192.168.1.101 16042 interface Dialer1 16042
ip nat inside source static udp 192.168.1.101 16043 interface Dialer1 16043
ip nat inside source static udp 192.168.1.101 16044 interface Dialer1 16044
ip nat inside source static udp 192.168.1.101 16045 interface Dialer1 16045
ip nat inside source static udp 192.168.1.101 16046 interface Dialer1 16046
ip nat inside source static udp 192.168.1.101 16047 interface Dialer1 16047
ip nat inside source static udp 192.168.1.101 16048 interface Dialer1 16048
ip nat inside source static udp 192.168.1.101 16049 interface Dialer1 16049
ip nat inside source static udp 192.168.1.101 16050 interface Dialer1 16050
ip nat inside source static udp 192.168.1.101 16051 interface Dialer1 16051
ip nat inside source static udp 192.168.1.101 16052 interface Dialer1 16052
ip nat inside source static udp 192.168.1.101 16053 interface Dialer1 16053
ip nat inside source static udp 192.168.1.101 16054 interface Dialer1 16054
ip nat inside source static udp 192.168.1.101 16055 interface Dialer1 16055
ip nat inside source static udp 192.168.1.101 16056 interface Dialer1 16056
ip nat inside source static udp 192.168.1.101 16057 interface Dialer1 16057
ip nat inside source static udp 192.168.1.101 16058 interface Dialer1 16058
ip nat inside source static udp 192.168.1.101 16059 interface Dialer1 16059
ip nat inside source static udp 192.168.1.101 16060 interface Dialer1 16060
ip nat inside source static udp 192.168.1.101 16061 interface Dialer1 16061
ip nat inside source static udp 192.168.1.101 16062 interface Dialer1 16062
ip nat inside source static udp 192.168.1.101 16063 interface Dialer1 16063
ip nat inside source static udp 192.168.1.101 16064 interface Dialer1 16064
ip nat inside source static udp 192.168.1.101 16065 interface Dialer1 16065
ip nat inside source static udp 192.168.1.101 16066 interface Dialer1 16066
ip nat inside source static udp 192.168.1.101 16067 interface Dialer1 16067
ip nat inside source static udp 192.168.1.101 16068 interface Dialer1 16068
ip nat inside source static udp 192.168.1.101 16069 interface Dialer1 16069
ip nat inside source static udp 192.168.1.101 16070 interface Dialer1 16070
ip nat inside source static udp 192.168.1.101 16071 interface Dialer1 16071
ip nat inside source static udp 192.168.1.101 16072 interface Dialer1 16072
ip nat inside source static udp 192.168.1.101 16073 interface Dialer1 16073
ip nat inside source static udp 192.168.1.101 16074 interface Dialer1 16074
ip nat inside source static udp 192.168.1.101 16075 interface Dialer1 16075
ip nat inside source static udp 192.168.1.101 16076 interface Dialer1 16076
ip nat inside source static udp 192.168.1.101 16077 interface Dialer1 16077
ip nat inside source static udp 192.168.1.101 16078 interface Dialer1 16078
ip nat inside source static udp 192.168.1.101 16079 interface Dialer1 16079
ip nat inside source static udp 192.168.1.101 16080 interface Dialer1 16080
ip nat inside source static udp 192.168.1.101 16081 interface Dialer1 16081
ip nat inside source static udp 192.168.1.101 16082 interface Dialer1 16082
ip nat inside source static udp 192.168.1.101 16083 interface Dialer1 16083
ip nat inside source static udp 192.168.1.101 16084 interface Dialer1 16084
ip nat inside source static udp 192.168.1.101 16085 interface Dialer1 16085
ip nat inside source static udp 192.168.1.101 16086 interface Dialer1 16086
ip nat inside source static udp 192.168.1.101 16087 interface Dialer1 16087
ip nat inside source static udp 192.168.1.101 16088 interface Dialer1 16088
ip nat inside source static udp 192.168.1.101 16089 interface Dialer1 16089
ip nat inside source static udp 192.168.1.101 16090 interface Dialer1 16090
ip nat inside source static udp 192.168.1.101 16091 interface Dialer1 16091
ip nat inside source static udp 192.168.1.101 16092 interface Dialer1 16092
ip nat inside source static udp 192.168.1.101 16093 interface Dialer1 16093
ip nat inside source static udp 192.168.1.101 16094 interface Dialer1 16094
ip nat inside source static udp 192.168.1.101 16095 interface Dialer1 16095
ip nat inside source static udp 192.168.1.101 16096 interface Dialer1 16096
ip nat inside source static udp 192.168.1.101 16097 interface Dialer1 16097
ip nat inside source static udp 192.168.1.101 16098 interface Dialer1 16098
ip nat inside source static udp 192.168.1.101 16099 interface Dialer1 16099
ip nat inside source static udp 192.168.1.101 16100 interface Dialer1 16100
ip nat inside source static udp 192.168.1.101 16101 interface Dialer1 16101
ip nat inside source static udp 192.168.1.101 16102 interface Dialer1 16102
ip nat inside source static udp 192.168.1.101 16103 interface Dialer1 16103
ip nat inside source static udp 192.168.1.101 16104 interface Dialer1 16104
ip nat inside source static udp 192.168.1.101 16105 interface Dialer1 16105
ip nat inside source static udp 192.168.1.101 16106 interface Dialer1 16106
ip nat inside source static udp 192.168.1.101 16107 interface Dialer1 16107
ip nat inside source static udp 192.168.1.101 16108 interface Dialer1 16108
ip nat inside source static udp 192.168.1.101 16109 interface Dialer1 16109
ip nat inside source static udp 192.168.1.101 16110 interface Dialer1 16110
ip nat inside source static udp 192.168.1.101 16111 interface Dialer1 16111
ip nat inside source static udp 192.168.1.101 16112 interface Dialer1 16112
ip nat inside source static udp 192.168.1.101 16113 interface Dialer1 16113
ip nat inside source static udp 192.168.1.101 16114 interface Dialer1 16114
ip nat inside source static udp 192.168.1.101 16115 interface Dialer1 16115
ip nat inside source static udp 192.168.1.101 16116 interface Dialer1 16116
ip nat inside source static udp 192.168.1.101 16117 interface Dialer1 16117
ip nat inside source static udp 192.168.1.101 16118 interface Dialer1 16118
ip nat inside source static udp 192.168.1.101 16119 interface Dialer1 16119
ip nat inside source static udp 192.168.1.101 16120 interface Dialer1 16120
ip nat inside source static udp 192.168.1.101 16121 interface Dialer1 16121
ip nat inside source static udp 192.168.1.101 16122 interface Dialer1 16122
ip nat inside source static udp 192.168.1.101 16123 interface Dialer1 16123
ip nat inside source static udp 192.168.1.101 16124 interface Dialer1 16124
ip nat inside source static udp 192.168.1.101 16125 interface Dialer1 16125
ip nat inside source static udp 192.168.1.101 16126 interface Dialer1 16126
ip nat inside source static udp 192.168.1.101 16127 interface Dialer1 16127
ip nat inside source static udp 192.168.1.101 16128 interface Dialer1 16128
ip nat inside source static udp 192.168.1.101 16129 interface Dialer1 16129
ip nat inside source static udp 192.168.1.101 16130 interface Dialer1 16130
ip nat inside source static udp 192.168.1.101 16131 interface Dialer1 16131
ip nat inside source static udp 192.168.1.101 16132 interface Dialer1 16132
ip nat inside source static udp 192.168.1.101 16133 interface Dialer1 16133
ip nat inside source static udp 192.168.1.101 16134 interface Dialer1 16134
ip nat inside source static udp 192.168.1.101 16135 interface Dialer1 16135
ip nat inside source static udp 192.168.1.101 16136 interface Dialer1 16136
ip nat inside source static udp 192.168.1.101 16137 interface Dialer1 16137
ip nat inside source static udp 192.168.1.101 16138 interface Dialer1 16138
ip nat inside source static udp 192.168.1.101 16139 interface Dialer1 16139
ip nat inside source static udp 192.168.1.101 16140 interface Dialer1 16140
ip nat inside source static udp 192.168.1.101 16141 interface Dialer1 16141
ip nat inside source static udp 192.168.1.101 16142 interface Dialer1 16142
ip nat inside source static udp 192.168.1.101 16143 interface Dialer1 16143
ip nat inside source static udp 192.168.1.101 16144 interface Dialer1 16144
ip nat inside source static udp 192.168.1.101 16145 interface Dialer1 16145
ip nat inside source static udp 192.168.1.101 16146 interface Dialer1 16146
ip nat inside source static udp 192.168.1.101 16147 interface Dialer1 16147
ip nat inside source static udp 192.168.1.101 16148 interface Dialer1 16148
ip nat inside source static udp 192.168.1.101 16149 interface Dialer1 16149
ip nat inside source static udp 192.168.1.101 16150 interface Dialer1 16150
ip nat inside source static udp 192.168.1.101 16151 interface Dialer1 16151
ip nat inside source static udp 192.168.1.101 16152 interface Dialer1 16152
ip nat inside source static udp 192.168.1.101 16153 interface Dialer1 16153
ip nat inside source static udp 192.168.1.101 16154 interface Dialer1 16154
ip nat inside source static udp 192.168.1.101 16155 interface Dialer1 16155
ip nat inside source static udp 192.168.1.101 16156 interface Dialer1 16156
ip nat inside source static udp 192.168.1.101 16157 interface Dialer1 16157
ip nat inside source static udp 192.168.1.101 16158 interface Dialer1 16158
ip nat inside source static udp 192.168.1.101 16159 interface Dialer1 16159
ip nat inside source static udp 192.168.1.101 16160 interface Dialer1 16160
ip nat inside source static udp 192.168.1.101 16161 interface Dialer1 16161
ip nat inside source static udp 192.168.1.101 16162 interface Dialer1 16162
ip nat inside source static udp 192.168.1.101 16163 interface Dialer1 16163
ip nat inside source static udp 192.168.1.101 16164 interface Dialer1 16164
ip nat inside source static udp 192.168.1.101 16165 interface Dialer1 16165
ip nat inside source static udp 192.168.1.101 16166 interface Dialer1 16166
ip nat inside source static udp 192.168.1.101 16167 interface Dialer1 16167
ip nat inside source static udp 192.168.1.101 16168 interface Dialer1 16168
ip nat inside source static udp 192.168.1.101 16169 interface Dialer1 16169
ip nat inside source static udp 192.168.1.101 16170 interface Dialer1 16170
ip nat inside source static udp 192.168.1.101 16171 interface Dialer1 16171
ip nat inside source static udp 192.168.1.101 16172 interface Dialer1 16172
ip nat inside source static udp 192.168.1.101 16173 interface Dialer1 16173
ip nat inside source static udp 192.168.1.101 16174 interface Dialer1 16174
ip nat inside source static udp 192.168.1.101 16175 interface Dialer1 16175
ip nat inside source static udp 192.168.1.101 16176 interface Dialer1 16176
ip nat inside source static udp 192.168.1.101 16177 interface Dialer1 16177
ip nat inside source static udp 192.168.1.101 16178 interface Dialer1 16178
ip nat inside source static udp 192.168.1.101 16179 interface Dialer1 16179
ip nat inside source static udp 192.168.1.101 16180 interface Dialer1 16180
ip nat inside source static udp 192.168.1.101 16181 interface Dialer1 16181
ip nat inside source static udp 192.168.1.101 16182 interface Dialer1 16182
ip nat inside source static udp 192.168.1.101 16183 interface Dialer1 16183
ip nat inside source static udp 192.168.1.101 16184 interface Dialer1 16184
ip nat inside source static udp 192.168.1.101 16185 interface Dialer1 16185
ip nat inside source static udp 192.168.1.101 16186 interface Dialer1 16186
ip nat inside source static udp 192.168.1.101 16187 interface Dialer1 16187
ip nat inside source static udp 192.168.1.101 16188 interface Dialer1 16188
ip nat inside source static udp 192.168.1.101 16189 interface Dialer1 16189
ip nat inside source static udp 192.168.1.101 16190 interface Dialer1 16190
ip nat inside source static udp 192.168.1.101 16191 interface Dialer1 16191
ip nat inside source static udp 192.168.1.101 16192 interface Dialer1 16192
ip nat inside source static udp 192.168.1.101 16193 interface Dialer1 16193
ip nat inside source static udp 192.168.1.101 16194 interface Dialer1 16194
ip nat inside source static udp 192.168.1.101 16195 interface Dialer1 16195
ip nat inside source static udp 192.168.1.101 16196 interface Dialer1 16196
ip nat inside source static udp 192.168.1.101 16197 interface Dialer1 16197
ip nat inside source static udp 192.168.1.101 16198 interface Dialer1 16198
ip nat inside source static udp 192.168.1.101 16199 interface Dialer1 16199
ip nat inside source static udp 192.168.1.101 16200 interface Dialer1 16200
ip nat inside source static udp 192.168.1.101 16201 interface Dialer1 16201
ip nat inside source static udp 192.168.1.101 16202 interface Dialer1 16202
ip nat inside source static udp 192.168.1.101 16203 interface Dialer1 16203
ip nat inside source static udp 192.168.1.101 16204 interface Dialer1 16204
ip nat inside source static udp 192.168.1.101 16205 interface Dialer1 16205
ip nat inside source static udp 192.168.1.101 16206 interface Dialer1 16206
ip nat inside source static udp 192.168.1.101 16207 interface Dialer1 16207
ip nat inside source static udp 192.168.1.101 16208 interface Dialer1 16208
ip nat inside source static udp 192.168.1.101 16209 interface Dialer1 16209
ip nat inside source static udp 192.168.1.101 16210 interface Dialer1 16210
ip nat inside source static udp 192.168.1.101 16211 interface Dialer1 16211
ip nat inside source static udp 192.168.1.101 16212 interface Dialer1 16212
ip nat inside source static udp 192.168.1.101 16213 interface Dialer1 16213
ip nat inside source static udp 192.168.1.101 16214 interface Dialer1 16214
ip nat inside source static udp 192.168.1.101 16215 interface Dialer1 16215
ip nat inside source static udp 192.168.1.101 16216 interface Dialer1 16216
ip nat inside source static udp 192.168.1.101 16217 interface Dialer1 16217
ip nat inside source static udp 192.168.1.101 16218 interface Dialer1 16218
ip nat inside source static udp 192.168.1.101 16219 interface Dialer1 16219
ip nat inside source static udp 192.168.1.101 16220 interface Dialer1 16220
ip nat inside source static udp 192.168.1.101 16221 interface Dialer1 16221
ip nat inside source static udp 192.168.1.101 16222 interface Dialer1 16222
ip nat inside source static udp 192.168.1.101 16223 interface Dialer1 16223
ip nat inside source static udp 192.168.1.101 16224 interface Dialer1 16224
ip nat inside source static udp 192.168.1.101 16225 interface Dialer1 16225
ip nat inside source static udp 192.168.1.101 16226 interface Dialer1 16226
ip nat inside source static udp 192.168.1.101 16227 interface Dialer1 16227
ip nat inside source static udp 192.168.1.101 16228 interface Dialer1 16228
ip nat inside source static udp 192.168.1.101 16229 interface Dialer1 16229
ip nat inside source static udp 192.168.1.101 16230 interface Dialer1 16230
ip nat inside source static udp 192.168.1.101 16231 interface Dialer1 16231
ip nat inside source static udp 192.168.1.101 16232 interface Dialer1 16232
ip nat inside source static udp 192.168.1.101 16233 interface Dialer1 16233
ip nat inside source static udp 192.168.1.101 16234 interface Dialer1 16234
ip nat inside source static udp 192.168.1.101 16235 interface Dialer1 16235
ip nat inside source static udp 192.168.1.101 16236 interface Dialer1 16236
ip nat inside source static udp 192.168.1.101 16237 interface Dialer1 16237
ip nat inside source static udp 192.168.1.101 16238 interface Dialer1 16238
ip nat inside source static udp 192.168.1.101 16239 interface Dialer1 16239
ip nat inside source static udp 192.168.1.101 16240 interface Dialer1 16240
ip nat inside source static udp 192.168.1.101 16241 interface Dialer1 16241
ip nat inside source static udp 192.168.1.101 16242 interface Dialer1 16242
ip nat inside source static udp 192.168.1.101 16243 interface Dialer1 16243
ip nat inside source static udp 192.168.1.101 16244 interface Dialer1 16244
ip nat inside source static udp 192.168.1.101 16245 interface Dialer1 16245
ip nat inside source static udp 192.168.1.101 16246 interface Dialer1 16246
ip nat inside source static udp 192.168.1.101 16247 interface Dialer1 16247
ip nat inside source static udp 192.168.1.101 16248 interface Dialer1 16248
ip nat inside source static udp 192.168.1.101 16249 interface Dialer1 16249
ip nat inside source static udp 192.168.1.101 16250 interface Dialer1 16250
ip nat inside source static udp 192.168.1.101 16251 interface Dialer1 16251
ip nat inside source static udp 192.168.1.101 16252 interface Dialer1 16252
ip nat inside source static udp 192.168.1.101 16253 interface Dialer1 16253
ip nat inside source static udp 192.168.1.101 16254 interface Dialer1 16254
ip nat inside source static udp 192.168.1.101 16255 interface Dialer1 16255
ip nat inside source static udp 192.168.1.101 16256 interface Dialer1 16256
ip nat inside source static udp 192.168.1.101 16257 interface Dialer1 16257
ip nat inside source static udp 192.168.1.101 16258 interface Dialer1 16258
ip nat inside source static udp 192.168.1.101 16259 interface Dialer1 16259
ip nat inside source static udp 192.168.1.101 16260 interface Dialer1 16260
ip nat inside source static udp 192.168.1.101 16261 interface Dialer1 16261
ip nat inside source static udp 192.168.1.101 16262 interface Dialer1 16262
ip nat inside source static udp 192.168.1.101 16263 interface Dialer1 16263
ip nat inside source static udp 192.168.1.101 16264 interface Dialer1 16264
ip nat inside source static udp 192.168.1.101 16265 interface Dialer1 16265
ip nat inside source static udp 192.168.1.101 16266 interface Dialer1 16266
ip nat inside source static udp 192.168.1.101 16267 interface Dialer1 16267
ip nat inside source static udp 192.168.1.101 16268 interface Dialer1 16268
ip nat inside source static udp 192.168.1.101 16269 interface Dialer1 16269
ip nat inside source static udp 192.168.1.101 16270 interface Dialer1 16270
ip nat inside source static udp 192.168.1.101 16271 interface Dialer1 16271
ip nat inside source static udp 192.168.1.101 16272 interface Dialer1 16272
ip nat inside source static udp 192.168.1.101 16273 interface Dialer1 16273
ip nat inside source static udp 192.168.1.101 16274 interface Dialer1 16274
ip nat inside source static udp 192.168.1.101 16275 interface Dialer1 16275
ip nat inside source static udp 192.168.1.101 16276 interface Dialer1 16276
ip nat inside source static udp 192.168.1.101 16277 interface Dialer1 16277
ip nat inside source static udp 192.168.1.101 16278 interface Dialer1 16278
ip nat inside source static udp 192.168.1.101 16279 interface Dialer1 16279
ip nat inside source static udp 192.168.1.101 16280 interface Dialer1 16280
ip nat inside source static udp 192.168.1.101 16281 interface Dialer1 16281
ip nat inside source static udp 192.168.1.101 16282 interface Dialer1 16282
ip nat inside source static udp 192.168.1.101 16283 interface Dialer1 16283
ip nat inside source static udp 192.168.1.101 16284 interface Dialer1 16284
ip nat inside source static udp 192.168.1.101 16285 interface Dialer1 16285
ip nat inside source static udp 192.168.1.101 16286 interface Dialer1 16286
ip nat inside source static udp 192.168.1.101 16287 interface Dialer1 16287
ip nat inside source static udp 192.168.1.101 16288 interface Dialer1 16288
ip nat inside source static udp 192.168.1.101 16289 interface Dialer1 16289
ip nat inside source static udp 192.168.1.101 16290 interface Dialer1 16290
ip nat inside source static udp 192.168.1.101 16291 interface Dialer1 16291
ip nat inside source static udp 192.168.1.101 16292 interface Dialer1 16292
ip nat inside source static udp 192.168.1.101 16293 interface Dialer1 16293
ip nat inside source static udp 192.168.1.101 16294 interface Dialer1 16294
ip nat inside source static udp 192.168.1.101 16295 interface Dialer1 16295
ip nat inside source static udp 192.168.1.101 16296 interface Dialer1 16296
ip nat inside source static udp 192.168.1.101 16297 interface Dialer1 16297
ip nat inside source static udp 192.168.1.101 16298 interface Dialer1 16298
ip nat inside source static udp 192.168.1.101 16299 interface Dialer1 16299
ip nat inside source static udp 192.168.1.101 16300 interface Dialer1 16300
ip nat inside source static udp 192.168.1.101 16301 interface Dialer1 16301
ip nat inside source static udp 192.168.1.101 16302 interface Dialer1 16302
ip nat inside source static udp 192.168.1.101 16303 interface Dialer1 16303
ip nat inside source static udp 192.168.1.101 16304 interface Dialer1 16304
ip nat inside source static udp 192.168.1.101 16305 interface Dialer1 16305
ip nat inside source static udp 192.168.1.101 16306 interface Dialer1 16306
ip nat inside source static udp 192.168.1.101 16307 interface Dialer1 16307
ip nat inside source static udp 192.168.1.101 16308 interface Dialer1 16308
ip nat inside source static udp 192.168.1.101 16309 interface Dialer1 16309
ip nat inside source static udp 192.168.1.101 16310 interface Dialer1 16310
ip nat inside source static udp 192.168.1.101 16311 interface Dialer1 16311
ip nat inside source static udp 192.168.1.101 16312 interface Dialer1 16312
ip nat inside source static udp 192.168.1.101 16313 interface Dialer1 16313
ip nat inside source static udp 192.168.1.101 16314 interface Dialer1 16314
ip nat inside source static udp 192.168.1.101 16315 interface Dialer1 16315
ip nat inside source static udp 192.168.1.101 16316 interface Dialer1 16316
ip nat inside source static udp 192.168.1.101 16317 interface Dialer1 16317
ip nat inside source static udp 192.168.1.101 16318 interface Dialer1 16318
ip nat inside source static udp 192.168.1.101 16319 interface Dialer1 16319
ip nat inside source static udp 192.168.1.101 16320 interface Dialer1 16320
ip nat inside source static udp 192.168.1.101 16321 interface Dialer1 16321
ip nat inside source static udp 192.168.1.101 16322 interface Dialer1 16322
ip nat inside source static udp 192.168.1.101 16323 interface Dialer1 16323
ip nat inside source static udp 192.168.1.101 16324 interface Dialer1 16324
ip nat inside source static udp 192.168.1.101 16325 interface Dialer1 16325
ip nat inside source static udp 192.168.1.101 16326 interface Dialer1 16326
ip nat inside source static udp 192.168.1.101 16327 interface Dialer1 16327
ip nat inside source static udp 192.168.1.101 16328 interface Dialer1 16328
ip nat inside source static udp 192.168.1.101 16329 interface Dialer1 16329
ip nat inside source static udp 192.168.1.101 16330 interface Dialer1 16330
ip nat inside source static udp 192.168.1.101 16331 interface Dialer1 16331
ip nat inside source static udp 192.168.1.101 16332 interface Dialer1 16332
ip nat inside source static udp 192.168.1.101 16333 interface Dialer1 16333
ip nat inside source static udp 192.168.1.101 16334 interface Dialer1 16334
ip nat inside source static udp 192.168.1.101 16335 interface Dialer1 16335
ip nat inside source static udp 192.168.1.101 16336 interface Dialer1 16336
ip nat inside source static udp 192.168.1.101 16337 interface Dialer1 16337
ip nat inside source static udp 192.168.1.101 16338 interface Dialer1 16338
ip nat inside source static udp 192.168.1.101 16339 interface Dialer1 16339
ip nat inside source static udp 192.168.1.101 16340 interface Dialer1 16340
ip nat inside source static udp 192.168.1.101 16341 interface Dialer1 16341
ip nat inside source static udp 192.168.1.101 16342 interface Dialer1 16342
ip nat inside source static udp 192.168.1.101 16343 interface Dialer1 16343
ip nat inside source static udp 192.168.1.101 16344 interface Dialer1 16344
ip nat inside source static udp 192.168.1.101 16345 interface Dialer1 16345
ip nat inside source static udp 192.168.1.101 16346 interface Dialer1 16346
ip nat inside source static udp 192.168.1.101 16347 interface Dialer1 16347
ip nat inside source static udp 192.168.1.101 16348 interface Dialer1 16348
ip nat inside source static udp 192.168.1.101 16349 interface Dialer1 16349
ip nat inside source static udp 192.168.1.101 16350 interface Dialer1 16350
ip nat inside source static udp 192.168.1.101 16351 interface Dialer1 16351
ip nat inside source static udp 192.168.1.101 16352 interface Dialer1 16352
ip nat inside source static udp 192.168.1.101 16353 interface Dialer1 16353
ip nat inside source static udp 192.168.1.101 16354 interface Dialer1 16354
ip nat inside source static udp 192.168.1.101 16355 interface Dialer1 16355
ip nat inside source static udp 192.168.1.101 16356 interface Dialer1 16356
ip nat inside source static udp 192.168.1.101 16357 interface Dialer1 16357
ip nat inside source static udp 192.168.1.101 16358 interface Dialer1 16358
ip nat inside source static udp 192.168.1.101 16359 interface Dialer1 16359
ip nat inside source static udp 192.168.1.101 16360 interface Dialer1 16360
ip nat inside source static udp 192.168.1.101 16361 interface Dialer1 16361
ip nat inside source static udp 192.168.1.101 16362 interface Dialer1 16362
ip nat inside source static udp 192.168.1.101 16363 interface Dialer1 16363
ip nat inside source static udp 192.168.1.101 16364 interface Dialer1 16364
ip nat inside source static udp 192.168.1.101 16365 interface Dialer1 16365
ip nat inside source static udp 192.168.1.101 16366 interface Dialer1 16366
ip nat inside source static udp 192.168.1.101 16367 interface Dialer1 16367
ip nat inside source static udp 192.168.1.101 16368 interface Dialer1 16368
ip nat inside source static udp 192.168.1.101 16369 interface Dialer1 16369
ip nat inside source static udp 192.168.1.101 16370 interface Dialer1 16370
ip nat inside source static udp 192.168.1.101 16371 interface Dialer1 16371
ip nat inside source static udp 192.168.1.101 16372 interface Dialer1 16372
ip nat inside source static udp 192.168.1.101 16373 interface Dialer1 16373
ip nat inside source static udp 192.168.1.101 16374 interface Dialer1 16374
ip nat inside source static udp 192.168.1.101 16375 interface Dialer1 16375
ip nat inside source static udp 192.168.1.101 16376 interface Dialer1 16376
ip nat inside source static udp 192.168.1.101 16377 interface Dialer1 16377
ip nat inside source static udp 192.168.1.101 16378 interface Dialer1 16378
ip nat inside source static udp 192.168.1.101 16379 interface Dialer1 16379
ip nat inside source static udp 192.168.1.101 16380 interface Dialer1 16380
ip nat inside source static udp 192.168.1.101 16381 interface Dialer1 16381
ip nat inside source static udp 192.168.1.101 16382 interface Dialer1 16382
ip nat inside source static udp 192.168.1.101 16383 interface Dialer1 16383
ip nat inside source static udp 192.168.1.101 16384 interface Dialer1 16384
ip nat inside source static udp 192.168.1.101 16385 interface Dialer1 16385
ip nat inside source static udp 192.168.1.101 16386 interface Dialer1 16386
ip nat inside source static udp 192.168.1.101 16387 interface Dialer1 16387
ip nat inside source static udp 192.168.1.101 16388 interface Dialer1 16388
ip nat inside source static udp 192.168.1.101 16389 interface Dialer1 16389
ip nat inside source static udp 192.168.1.101 16390 interface Dialer1 16390
ip nat inside source static udp 192.168.1.101 16391 interface Dialer1 16391
ip nat inside source static udp 192.168.1.101 16392 interface Dialer1 16392
ip nat inside source static udp 192.168.1.101 16393 interface Dialer1 16393
ip nat inside source static udp 192.168.1.101 16394 interface Dialer1 16394
ip nat inside source static udp 192.168.1.101 16395 interface Dialer1 16395
ip nat inside source static udp 192.168.1.101 16396 interface Dialer1 16396
ip nat inside source static udp 192.168.1.101 16397 interface Dialer1 16397
ip nat inside source static udp 192.168.1.101 16398 interface Dialer1 16398
ip nat inside source static udp 192.168.1.101 16399 interface Dialer1 16399
ip nat inside source static udp 192.168.1.101 16400 interface Dialer1 16400
ip nat inside source static udp 192.168.1.101 16401 interface Dialer1 16401
ip nat inside source static udp 192.168.1.101 16402 interface Dialer1 16402
ip nat inside source static udp 192.168.1.101 16403 interface Dialer1 16403
ip nat inside source static udp 192.168.1.101 16404 interface Dialer1 16404
ip nat inside source static udp 192.168.1.101 16405 interface Dialer1 16405
ip nat inside source static udp 192.168.1.101 16406 interface Dialer1 16406
ip nat inside source static udp 192.168.1.101 16407 interface Dialer1 16407
ip nat inside source static udp 192.168.1.101 16408 interface Dialer1 16408
ip nat inside source static udp 192.168.1.101 16409 interface Dialer1 16409
ip nat inside source static udp 192.168.1.101 16410 interface Dialer1 16410
ip nat inside source static udp 192.168.1.101 16411 interface Dialer1 16411
ip nat inside source static udp 192.168.1.101 16412 interface Dialer1 16412
ip nat inside source static udp 192.168.1.101 16413 interface Dialer1 16413
ip nat inside source static udp 192.168.1.101 16414 interface Dialer1 16414
ip nat inside source static udp 192.168.1.101 16415 interface Dialer1 16415
ip nat inside source static udp 192.168.1.101 16416 interface Dialer1 16416
ip nat inside source static udp 192.168.1.101 16417 interface Dialer1 16417
ip nat inside source static udp 192.168.1.101 16418 interface Dialer1 16418
ip nat inside source static udp 192.168.1.101 16419 interface Dialer1 16419
ip nat inside source static udp 192.168.1.101 16420 interface Dialer1 16420
ip nat inside source static udp 192.168.1.101 16421 interface Dialer1 16421
ip nat inside source static udp 192.168.1.101 16422 interface Dialer1 16422
ip nat inside source static udp 192.168.1.101 16423 interface Dialer1 16423
ip nat inside source static udp 192.168.1.101 16424 interface Dialer1 16424
ip nat inside source static udp 192.168.1.101 16425 interface Dialer1 16425
ip nat inside source static udp 192.168.1.101 16426 interface Dialer1 16426
ip nat inside source static udp 192.168.1.101 16427 interface Dialer1 16427
ip nat inside source static udp 192.168.1.101 16428 interface Dialer1 16428
ip nat inside source static udp 192.168.1.101 16429 interface Dialer1 16429
ip nat inside source static udp 192.168.1.101 16430 interface Dialer1 16430
ip nat inside source static udp 192.168.1.101 16431 interface Dialer1 16431
ip nat inside source static udp 192.168.1.101 16432 interface Dialer1 16432
ip nat inside source static udp 192.168.1.101 16433 interface Dialer1 16433
ip nat inside source static udp 192.168.1.101 16434 interface Dialer1 16434
ip nat inside source static udp 192.168.1.101 16435 interface Dialer1 16435
ip nat inside source static udp 192.168.1.101 16436 interface Dialer1 16436
ip nat inside source static udp 192.168.1.101 16437 interface Dialer1 16437
ip nat inside source static udp 192.168.1.101 16438 interface Dialer1 16438
ip nat inside source static udp 192.168.1.101 16439 interface Dialer1 16439
ip nat inside source static udp 192.168.1.101 16440 interface Dialer1 16440
ip nat inside source static udp 192.168.1.101 16441 interface Dialer1 16441
ip nat inside source static udp 192.168.1.101 16442 interface Dialer1 16442
ip nat inside source static udp 192.168.1.101 16443 interface Dialer1 16443
ip nat inside source static udp 192.168.1.101 16444 interface Dialer1 16444
ip nat inside source static udp 192.168.1.101 16445 interface Dialer1 16445
ip nat inside source static udp 192.168.1.101 16446 interface Dialer1 16446
ip nat inside source static udp 192.168.1.101 16447 interface Dialer1 16447
ip nat inside source static udp 192.168.1.101 16448 interface Dialer1 16448
ip nat inside source static udp 192.168.1.101 16449 interface Dialer1 16449
ip nat inside source static udp 192.168.1.101 16450 interface Dialer1 16450
ip nat inside source static udp 192.168.1.101 16451 interface Dialer1 16451
ip nat inside source static udp 192.168.1.101 16452 interface Dialer1 16452
ip nat inside source static udp 192.168.1.101 16453 interface Dialer1 16453
ip nat inside source static udp 192.168.1.101 16454 interface Dialer1 16454
ip nat inside source static udp 192.168.1.101 16455 interface Dialer1 16455
ip nat inside source static udp 192.168.1.101 16456 interface Dialer1 16456
ip nat inside source static udp 192.168.1.101 16457 interface Dialer1 16457
ip nat inside source static udp 192.168.1.101 16458 interface Dialer1 16458
ip nat inside source static udp 192.168.1.101 16459 interface Dialer1 16459
ip nat inside source static udp 192.168.1.101 16460 interface Dialer1 16460
ip nat inside source static udp 192.168.1.101 16461 interface Dialer1 16461
ip nat inside source static udp 192.168.1.101 16462 interface Dialer1 16462
ip nat inside source static udp 192.168.1.101 16463 interface Dialer1 16463
ip nat inside source static udp 192.168.1.101 16464 interface Dialer1 16464
ip nat inside source static udp 192.168.1.101 16465 interface Dialer1 16465
ip nat inside source static udp 192.168.1.101 16466 interface Dialer1 16466
ip nat inside source static udp 192.168.1.101 16467 interface Dialer1 16467
ip nat inside source static udp 192.168.1.101 16468 interface Dialer1 16468
ip nat inside source static udp 192.168.1.101 16469 interface Dialer1 16469
ip nat inside source static udp 192.168.1.101 16470 interface Dialer1 16470
ip nat inside source static udp 192.168.1.101 16471 interface Dialer1 16471
ip nat inside source static udp 192.168.1.101 16472 interface Dialer1 16472
ip nat inside source static udp 192.168.1.101 16473 interface Dialer1 16473
ip nat inside source static udp 192.168.1.101 16474 interface Dialer1 16474
ip nat inside source static udp 192.168.1.101 16475 interface Dialer1 16475
ip nat inside source static udp 192.168.1.101 16476 interface Dialer1 16476
ip nat inside source static udp 192.168.1.101 16477 interface Dialer1 16477
ip nat inside source static udp 192.168.1.101 16478 interface Dialer1 16478
ip nat inside source static udp 192.168.1.101 16479 interface Dialer1 16479
ip nat inside source static udp 192.168.1.101 16480 interface Dialer1 16480
ip nat inside source static udp 192.168.1.101 16481 interface Dialer1 16481
ip nat inside source static udp 192.168.1.101 16482 interface Dialer1 16482
ip nat inside source static udp 192.168.1.101 16483 interface Dialer1 16483
ip nat inside source static udp 192.168.1.101 16484 interface Dialer1 16484
ip nat inside source static udp 192.168.1.101 16485 interface Dialer1 16485
ip nat inside source static udp 192.168.1.101 16486 interface Dialer1 16486
ip nat inside source static udp 192.168.1.101 16487 interface Dialer1 16487
ip nat inside source static udp 192.168.1.101 16488 interface Dialer1 16488
ip nat inside source static udp 192.168.1.101 16489 interface Dialer1 16489
ip nat inside source static udp 192.168.1.101 16490 interface Dialer1 16490
ip nat inside source static udp 192.168.1.101 16491 interface Dialer1 16491
ip nat inside source static udp 192.168.1.101 16492 interface Dialer1 16492
ip nat inside source static udp 192.168.1.101 16493 interface Dialer1 16493
ip nat inside source static udp 192.168.1.101 16494 interface Dialer1 16494
ip nat inside source static udp 192.168.1.101 16495 interface Dialer1 16495
ip nat inside source static udp 192.168.1.101 16496 interface Dialer1 16496
ip nat inside source static udp 192.168.1.101 16497 interface Dialer1 16497
ip nat inside source static udp 192.168.1.101 16498 interface Dialer1 16498
ip nat inside source static udp 192.168.1.101 16499 interface Dialer1 16499
ip nat inside source static udp 192.168.1.101 16500 interface Dialer1 16500
ip nat inside source static udp 192.168.1.101 16501 interface Dialer1 16501
ip nat inside source static udp 192.168.1.101 16502 interface Dialer1 16502
ip nat inside source static udp 192.168.1.101 16503 interface Dialer1 16503
ip nat inside source static udp 192.168.1.101 16504 interface Dialer1 16504
ip nat inside source static udp 192.168.1.101 16505 interface Dialer1 16505
ip nat inside source static udp 192.168.1.101 16506 interface Dialer1 16506
ip nat inside source static udp 192.168.1.101 16507 interface Dialer1 16507
ip nat inside source static udp 192.168.1.101 16508 interface Dialer1 16508
ip nat inside source static udp 192.168.1.101 16509 interface Dialer1 16509
ip nat inside source static udp 192.168.1.101 16510 interface Dialer1 16510
ip nat inside source static udp 192.168.1.101 16511 interface Dialer1 16511
ip nat inside source static udp 192.168.1.100 15060 interface Dialer1 36060
ip nat inside source static tcp 192.168.1.100 15061 interface Dialer1 36061

 

[kizo]

It may not be a problem with the ports.
Is MRG in PBX correctly configured?

 

[obtsystems]

The 16000 to 16511 is a range and should not have to be individually setup on the firewall

The port being natted should be translated to internal port and only external port allowed through the firewall

All ports are udp only

You will need a license on the KMS server in Panasonic for each phone as it looks there to see if there is a license for that system. If not it wouldn’t register and you might see the IMPR number pop up in the app for a second

 

[Caps007]

Hi Kizo, yes i believe MRG settings are correct. NAT - External IP Address / FQDN is set as Public IP of the router. NAT - SIP Proxy Server Port No is 36060 and NAT - SIP TLS Server Port No is 36061

on the step by step guide i can see it asks in Virtual SIP extension card to change phone location to Remote (MRG)but i cant see that option on the NS700 I can only change it to Remote+Local

Hi obtsystems, i think the ports above are just a copy and paste from my provider. I've had confirmation from our disti that the licenses and KMS server are correct. i did see the MPR id pop up but was thinking this was because i was switching from WiFi to 4G on the mobile phone.

I have asked our provider to open RTP ports 16000-18047 to 192.168.1.101 (DSP) but they are reluctant to do so as "We normally wouldn't need to forward such a large range of ports, as the Cisco is SIP aware and will open up ports in the RTP range of 6000-40000 automatically when a SIP call is established."

 

[obtsystems]

When you connect successfully it will stay there

You have to have ports 16000 to 16511 for audio unless you change it on the system

I don’t know why you want 16000 to 18407 you only need max 1024 ports on the ns700 and that is only if using large dsp

Remote and local is what you want set, the newer firmware allows both now

Make sure you have a good password on the sip card I have found simple passwords are not acceptable

Try using a sip app on a pc with same setup and allow non Panasonic unit to connect. It will rule out issues with app licensing

 

[obtsystems]

I just saw 15060 is your external port for sip, is that the one set in sip nat in media relay

 

[Caps007]

this is from our provider when i asked to open ports 16000-18047:

"As the IP would be variable being 4G we're not able to open ports to any IP and would need a specific range in order to allow access through our router.
As such I suspect the best configuration for the customers need would be a relaxed firewall setup, this would require the customer to have their own router acting as a firewall but would hand over more control to the customer."

 

[xaccan]

First of all
To use Panasonic Mobile softphone , you should have a sip licence on Panasonic NS
you can use if you want Groundwire app , i like the push notification if your app is closed . u still able to receive calls.

I have done the registration for Mobile softphone panasonic but push notification is not useful like groundwire app

I have Centos server which i forwarded all the needed to let moble softphone works
Ip address local for Panasonic Ns is 192.168.1.101
My DSP local ip is 192.168.1.102 ,
MY Nat sip server port on Panasonoc is 33666
MY Nat TLS sip server port on Panasonic is 33667
MY RTP for DSP ports on Pnasonic are 16000 to 16501

-A PREROUTING -p udp -m udp -d 185.44.55.33 --dport 33666 -j DNAT --to-destination 192.168.1.101:5060
-A PREROUTING -p udp -m udp -d 185.44.55.33 --dport 33667 -j DNAT --to-destination 192.168.1.101:5061
-A PREROUTING -p tcp -m tcp -d 185.44.55.33 --dport 33667 -j DNAT --to-destination 192.168.1.101:5061
-A PREROUTING -p udp -m udp -d -d 185.44.55.33 --dport 16000:16501 -j DNAT --to-destination 192.168.1.102:16000-16501

And it should work

 

[obtsystems]

You need a Panasonic MobilPhone license on the Panasonic kms server for each one

You need the firewall on the site of the system to translate the sip nat port to the internal sip port you. The 16000 to 16511 is audio ports and the source port probably won’t be 16000 range so it is the destination port is what the firewall should be routing on. The source port should be any if you’re firewall ha that option ( the Draytek does)

 

[Caps007]

Hi Guys,

I already have the mobile license registered on the KMS server and a spare IP license for the user.

We are using Gamma converged SIP for the lines and broadband. I think we need to ask Gamma to relax their firewall on the Cisco router and for them to assign us a usable IP address to configure a Draytek 2862ac to handle the port forwards to the Panasonic NS700?

As you may have guessed, this task is well above my knowledge band. i have no clue about programming routers etc.

Short of calling our distributor for support i don't think they'll be able to advise because we're using Gamma.