Interoffice feature that tells you the person is on another line

[reicher62]

In our old Nortel it would tell us if someone we were calling was on another line. Is this feature available in IPOffice.

 

[jamie77]

Not really. you could probably do something with VM Pro if you fancy playing alot!

Jamie Green

ACA:Implement - IP Office
ACS:Implement - IP Office

http://www.alliedcom.co.uk

Football is not a matter of life and death-It is far more important!!!!

 

[Belrick]

Have you tried setting up a user key? Ph man user speed dials?

 

[kholladay]

You can record a seperate greeting and activate it for "busy" calls.

Kyle Holladay
ACA-I, ACA Call Center, ACS-I, ACS-M, TIA-CTP, MCP/MCTS Exchange 2007
ACE Implement: IP Office

"If it worked the way it should you wouldn't need me

 

[Shaun E]

This all seems far too complicated.

Why not just use PhoneManager with Speed Dials? It'll show who is on the phone and who is not.

If you dial from phone manager, it'll also show you if people are on the phone or not as you dial.

eg:

http://se.id.au/miscimages/phonemanager.jpg

I can't remember the last time I actually dialed from my phone. I just use a wireless headset with PhoneManager and TAPI (for dialing from Outlook and our CRM/etc).

-Shaun