Have a MICS 6.1XC with PRI.
About 10% of the calls are being lost when transfered from the receptionist to an internal extension.
It happens on SAME receptionist phone to different extensons.
It has been confirmed it is not user error.
Are there settings that possibly could effect this either with the circuit OR switch. I do not believe that the receptionist phone has been switched out that was going to be my next step.
About 10% of the calls are being lost when transfered from the receptionist to an internal extension.
It happens on SAME receptionist phone to different extensons.
It has been confirmed it is not user error.
Are there settings that possibly could effect this either with the circuit OR switch. I do not believe that the receptionist phone has been switched out that was going to be my next step.