Interactive Intelligence Center

[BIS]

Hallo
Has anybody heard of Interactive Intelligence Center ? What are the benefits as compared to for example Avaya G3R platform? Anybody?

 

[BIS]

Thanks.

 

[msg83]

Basically if you like blue screens and like be woken up in the middle of the night because the call center phone is not ringing well then I3 is the product solution for you

 

[Maximizer]

Greetings! Like any software application, much of it depends on the version and the installation vendor.

I ran a medical call center of CIC 2.x for a couple of years with minimal issues.

Thanks from a:

Certified Interaction Center 2.x – Systems Administrator

James Keep, A.C.E.
Crystal Reports(tm) Certified Consultant 8.5 (CRCC)
CMRC
Crystal Decisions Business Partner
Montreal, Qc, Canada

http://www.cmrc.qc.ca