installation problems 5.5A student edition

[wallysvu]

During installation of software and error pops up during "Updating Sage Desktop Registration Information"
Invalid Class String if I click ok setup continues and finishes however when starting Accpac another message apears stating "You are not license to use this product"
trying to install and run on a stand alone laptop running XP media center.
Any help would be great.

 

[Jay Converse]

The first error can be ignored, the Sage Desktop was useless when it was around, and it's been dropped in 5.6

The second error means HKEY_LOCAL_MACHINE\SOFTWARE\ACCPAC International, Inc.\ACCPAC\Configuration\SharedData isn't pointing to the folder with the license files.

 

[wallysvu]

thanks tuba2007 is it possible you could explain how to fix for this issue.
wallysvu

 

[Jay Converse]

Run REGEDIT and point it to the right folder. It will have *.LIC or *.PLS files.

 

[wallysvu]

searched both *.lic and *.pls files found *.lic files in C:\Program Files\Sage Software\Sage Accpac ran regedit went to location suggested and SharedData points to this exact folder.

 

[ettienne]

Have you installed the correct lanpak?

 

[wallysvu]

where do i find this lanpak?

 

[Jay Converse]

Contact the person who gave you this package. I've been doing Accpac for 20 years, but have never seen the student version. You must have missed something in the instructions.

 

[wallysvu]

it installed on my desktop running windows 7 no problem wanted to install on laptop

 

[Jay Converse]

What OS is the laptop? If Vista/7, don't install to the default folder.

 

[wallysvu]

xp media edition

 

[ettienne]

What is XP media edition? Maybe that is the problem...
XP home is a load of trash, so I suspect media edition will fall in the same category.

 

[wallysvu]

Ok thanks for your help. This laptop belonged to one of my wife's friends who is taking the accpac course in school. Apparently she tried to install software twice before I got it and was unsuccessful. I found this out later I might add. So something must have got corrupted. I reinstalled windows XP and installed all updates for XP. Installed Accpac software and this time everything is working just fine.
Thanks again