carlosalpo
IS-IT--Management
Hi,
I've install AACC 6.2 SP5 with CS1K AML 7.5. Some of the services are not complitelly started (APPL DISABLED, ASM, TFE, VSM staring).
We have been working for a while on this and it seems that everything is configured ok on the CS1K. There is communication as well between the ELAN and TLAN networks.
The AACC only has configured TLAN network as we have other CC with the same configuration but in this one is nodal enterprise.
In the LD 48 it appears to have the APPL Disabled with ip 0.0.0.0.
SERVER TASK: ENABLED
ELAN #: 020 Des: ContactCenter
APPL_IP_ID: 0. 0. 0. 0 LYR7: DOWN DSBL
Please any ideas?
I've install AACC 6.2 SP5 with CS1K AML 7.5. Some of the services are not complitelly started (APPL DISABLED, ASM, TFE, VSM staring).
We have been working for a while on this and it seems that everything is configured ok on the CS1K. There is communication as well between the ELAN and TLAN networks.
The AACC only has configured TLAN network as we have other CC with the same configuration but in this one is nodal enterprise.
In the LD 48 it appears to have the APPL Disabled with ip 0.0.0.0.
SERVER TASK: ENABLED
ELAN #: 020 Des: ContactCenter
APPL_IP_ID: 0. 0. 0. 0 LYR7: DOWN DSBL
Please any ideas?