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installation id

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jesse83189

jesse83189

Technical User
Feb 3, 2007
78
US
when i start up my comp it says that i have to connect to the internet and enter the installation id.... i can't connect untill im at my desktop.... so is there a universal installation id that i could just put in?
 
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Do you have some sort of Activation problem?

Is there any link on whatever ever screen you are getting to Activate via Online even though you are not at your Desktop?

Activation problems (and Activation itself) can be sorted out over the phone with Microsoft.

How to activate Windows XP

Windows XP Genuine Advantage Validation Issues (Windows XP)
 
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This is an indicator that you have an activation problem for sure. When you first install Windows XP it goes through all of these prompts. The Installation ID is created based on the CD KEY you enter when installing the OS. For some reason that process looks like it never happened or the CD KEY is now invalid. There is no "universal key" that will bypass this. Just look for the Windows XP stick affixed to the outside of your computer and give Microsoft a call and they will help you get all of that sorted out and get you an installation ID so you can activate your OS and get through that.

Rob
 
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ok they got it figured out..... now i have another problem ...i have no sound what so ever..... i think i need the driver...i looked on the hp site and it no where to be found...i gotta hp 752n with xp home edition.... any suggestions?????
 
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Use this program to scan your machine, it will give you a lot of information, and an inventory of everything (hardware, software, updates, security etc.) on your computer.

Belarc Advisor:
Use the Sound Card details to go to the actual manufacturer and download the latest XP driver.
 
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In Belarc Advisor, yes, but it will also list other Sound, video and game controllers in there like webcams etc.

You should be able to workout which is your Sound driver if you look in the Device Manager, where there maybe a yellow question mark indicating missing drivers?
 
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this is what belarc said
..........
Operating System System Model
Windows XP Home Edition (build 2600) VIA Technologies, Inc. PM800-8237
Enclosure Type: Desktop
Processor a Main Circuit Board b
2.00 gigahertz Intel Pentium 4
8 kilobyte primary memory cache
512 kilobyte secondary memory cache Board: PM800-8237
Bus Clock: 100 megahertz
BIOS: Phoenix Technologies, LTD 6.00 PG 07/29/2004
Drives Memory Modules c,d
60.00 Gigabytes Usable Hard Drive Capacity
43.01 Gigabytes Hard Drive Free Space

MITSUMI CR-48XATE [CD-ROM drive]
SAMSUNG DVD-ROM SD-616F [CD-ROM drive]
3.5" format removeable media [Floppy drive]

WDC WD600AB-22CBA1 [Hard drive] (60.02 GB) -- drive 0, s/n WD-WMAA61177804, rev 04.07B04, SMART Status: Healthy 448 Megabytes Installed Memory

Slot 'A0' has 256 MB
Slot 'A1' has 256 MB
Local Drive Volumes

c: (NTFS on drive 0) 54.77 GB 42.12 GB free
d: (FAT32 on drive 0) 5.23 GB 896 MB free

Network Drives
None detected
Users (mouse over user name for details) Printers
local user accounts last logon
Owner 9/17/2007 4:00:17 PM (admin)
local system accounts
Administrator never (admin)
Guest never
HelpAssistant never
SUPPORT_388945a0 never
SUPPORT_fddfa904 never
YOUR-M5D4U9R2UV domain logons
CJ 9/16/2007 10:42:51 AM (admin)


Marks a disabled account; Marks a locked account Microsoft Shared Fax Driver on SHRFAX:

Controllers Display
Standard floppy disk controller
Primary IDE Channel [Controller]
Secondary IDE Channel [Controller]
VIA Bus Master IDE Controller Video Controller (VGA Compatible) [Display adapter]
Bus Adapters Multimedia
RAID Controller
VIA Rev 5 or later USB Universal Host Controller (4x) Realtek AC'97 Audio for VIA (R) Audio Controller
Communications Other Devices

1394 Net Adapter
Linksys NC100 Fast Ethernet Adapter
primary Auto IP Address: 69.218.215.7 / 24
Gateway: 69.218.215.8
Dhcp Server: 192.168.0.1
Physical Address: 00:14:BF:57:7A:69
Realtek RTL8139 Family PCI Fast Ethernet NIC
Dhcp Server: 192.168.0.1
Physical Address: 00:E0:4C:CA:66:2B

Networking Dns Server: 192.168.0.1
OHCI Compliant IEEE 1394 Host Controller
HP PS2 Keyboard (2K - 3)
PS/2 Compatible Mouse
USB Root Hub (4x)
Virus Protection [Back to Top]
No details available
Missing Microsoft Security Hotfixes [Back to Top]
These required security hotfixes (using the 09/11/2007 Microsoft Security Bulletin Summary) were not found installed. Note: CIS benchmarks require that Critical and Important severity security hotfixes must be installed.
Q311967 - Unrated (details...)
Q315000 - Unrated (details...)
Q318138 - Unrated (details...)
Q318202 - Unrated (details...)
Q320920 - Unrated (details...)
Q323172 - Unrated (details...)
Q324380 - Moderate (details...)
Q326830 - Unrated (details...)
Q328310 - Unrated (details...)
Q328940 - Unrated (details...)
Q331953 - Unrated (details...)
Q819696 - Unrated (details...)
Q823182 - Unrated (details...)
Q823353 - Moderate (details...)
Q823980 - Unrated (details...)
Q824105 - Unrated (details...)
Q825119 - Unrated (details...)
Q828035 - Unrated (details...)
Q832483 - Important (details...)
Q833987 - Critical (details...)
Q837001 - Important (details...)
Q839643 - Moderate (details...)
Q839645 - Important (details...)
Q840315 - Critical (details...)
Q840374 - Important (details...)
Q840987 - Critical (details...)
Q841356 - Critical (details...)
Q841533 - Important (details...)
Q841873 - Critical (details...)
Q873376 - Critical (details...)

Installed Microsoft Hotfixes [Back to Top]
MSXML4
Q317244 on 9/16/2007 (details...)
Windows XP
SP1
Q308677 on 4/19/2002 (details...)
Q309521 on 4/19/2002 (details...)
Q309691 on 4/19/2002 (details...)
Q311842 on 4/19/2002 (details...)
Q311889 on 4/19/2002 (details...)
Q329048 on 9/16/2007 (details...)
Q329170 on 9/16/2007 (details...)
Q329390 on 9/16/2007 (details...)
Q329441 on 9/16/2007 (details...)
Q329834 on 9/16/2007 (details...)
Q810577 on 9/16/2007 (details...)
Q810833 on 9/16/2007 (details...)
Q811630 on 9/16/2007 (details...)
Q815021 on 9/16/2007 (details...)
SP2
Q323255 on 9/16/2007 (details...)
Q329115 on 9/16/2007 (details...)
KB823559 on 9/16/2007 (details...)
KB828741 on 9/16/2007 (details...)
KB835732 on 9/16/2007 (details...)
KB842773 on 9/16/2007 (details...)
No details available


Click here to see all available Microsoft security hotfixes for this computer.

Marks a security hotfix (using the 09/11/2007 Microsoft Security Bulletin Summary)
Marks a security hotFix that fails verification (a security vulnerability)
Marks a hotfix that verifies correctly
Marks a hotfix that fails verification (note that failing hotfixes need to be reinstalled)
Unmarked hotfixes lack the data to allow verification


 
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i downloaded that and it said the xp could not regognize it and it gave me the choice to continue installation or quit and i continued and it said that it was done and it restarted and there was still no sound..............????
 
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Try this one if you like.

Download driver from Silicon Integrated Systems (SiS):

Support devices:
Win 98 Realtek AC'97 Audio
Win Server 2K3 Realtek AC'97 Audio for Intel(R) Audio Controller
Win 98 Realtek AC'97 Audio for SiS(R) Audio Controller
Win 2K Realtek AC'97 Audio for VIA (R) Audio Controller
Win ME Realtek AC'97 Audio for VIA686/8231 Audio Controller
Win 98 Realtek AC'97 Audio for VIA8233 Audio Controller
Win ME Realtek AC97 Audio
Win XP Realtek AC97 Audio for VIA (R) Audio Controller


Do you have a CD for your Motherboard that has the correct drivers on it?
 
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no i got this comp from my friend who said that it was broke
 
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If you are talking about the motherboard driver CD being damaged, then approaching the motherboard manufacturer for a replacement CD might be a solution?
 
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she didnt give me the cd...all she gave me was the computer and there wasn't any sound
 
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could i just buy a sound card or somethin like that and install that....would it work if thats possible!!?!?!!
 
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If the original problem is driver related, then purchasing a new Sound Card is one way (not necessarily the most economic) of fixing the problem.
 
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Depends on the system, but very early on when the machine is starting up, before the Windows XP logo shows, you hit a certain key (F1, F2, DEL are the common ones) and this should get you into the BIOS. If you have trouble, watch the screen and see if it tells you what key to hit to go into "Setup".

When there, look through the many options for a refernce to "Audio", (shows up in Peripheral Configuration in mine), and make sure it's not disabled.

It's kind of a longshot, but I mentioned checking the BIOS setting because I went crazy one day trying to figure out why a PC didn't have sound, until I realized it was disabled in BIOS.
 
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IT WAS UNDER WHAT YOURS WAS PERIPHRALS AND IT WAS ENABLED
 
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