I normally deal with larger Communication Manager systems, so pardon my basic question about this task. I just want to be sure I've got the process down before I attempt to do this.
One of our offices has an IP Office 500 with two other expansion modules. I will be adding a 16 port analog trunk module. I've been reading about this and so far this is my plan. Please tell me if anything is wrong or if I'm missing something....
Steps I plan on taking to install the new (actually, refurbished) 16 port analog trunk module:
1. Log into the PC that has the IP Office Manager software and save the current configuration.
2. Power down the control unit and the other two expansion modules.
3. Connect the new expansion module to expansion port 3 (1 & 2 already used) on the IP office 500 control unit using the Avaya blue or yellow expansion cable (which as I understand it is nothing more than a shielded CAT5e twisted pair cable, straight, not crossed or wired strange).
4. Power up the 3 expansion modules and wait 10 to 20 seconds and then power up the control unit.
At this point, once the system is booted, I assume the control unit will now see the new expansion module and I can do my programming for the new trunks.
I was curious though about one thing. I watched a video on metroline direct's web site where they showed updating the firmware on the expansion module so it matches the firmware/software that's on the main control unit. Is that something I need to do? Also, if that's the case, is the necessary file already on the PC that manages IP Office and it's just a matter of going through a few clicks to do this and I won't need to worry about going to Avaya's support site to download anything?
One of our offices has an IP Office 500 with two other expansion modules. I will be adding a 16 port analog trunk module. I've been reading about this and so far this is my plan. Please tell me if anything is wrong or if I'm missing something....
Steps I plan on taking to install the new (actually, refurbished) 16 port analog trunk module:
1. Log into the PC that has the IP Office Manager software and save the current configuration.
2. Power down the control unit and the other two expansion modules.
3. Connect the new expansion module to expansion port 3 (1 & 2 already used) on the IP office 500 control unit using the Avaya blue or yellow expansion cable (which as I understand it is nothing more than a shielded CAT5e twisted pair cable, straight, not crossed or wired strange).
4. Power up the 3 expansion modules and wait 10 to 20 seconds and then power up the control unit.
At this point, once the system is booted, I assume the control unit will now see the new expansion module and I can do my programming for the new trunks.
I was curious though about one thing. I watched a video on metroline direct's web site where they showed updating the firmware on the expansion module so it matches the firmware/software that's on the main control unit. Is that something I need to do? Also, if that's the case, is the necessary file already on the PC that manages IP Office and it's just a matter of going through a few clicks to do this and I won't need to worry about going to Avaya's support site to download anything?