InfoView => Report Finish but not Show

[Roni1]

Business Objects Enterprise XI Release 2
Windows Server 2003
Interner Explorer 7
Oracle 9.2
InfoView ActiveX viewer

The report runs for 4 minutes, and when it finishes it doesn't show on the screen, unless I click on next page.

Any ideas on how to fix that?

Thanks,
Ron

 

[MJRBIM]

Is it possible that the first page of your report is BLANK.

What is the pagenumber on the first "populated" page of the RPT in the viewer?

 

[Roni1]

This specific report has only one page.

 

[lbass]

I think that if there IS a next page, then there is more than one page. In design mode see if you have any unused white space--either a report header section that should be suppressed or a section that needs to be resized.

-LB

 

[Roni1]

There is only ONE PAGE. In design mode also only ONE PAGE.
There is no unused whitespace either.

I work with Crystal for more than 10 years. What is happening is something to do with InfoView ... I think.

 

[lbass]

I think you're right. Didn't mean to offend you. You might want to do a search on InfoView. I seem to recall problems with extra pages with some viewer. A preliminary search yielded a not quite relevant thread (couldn't find what I was looking for) thread782-1296813.

-LB

 

[Roni1]

LB,

You did not offend me at all, and I do appreciate you all trying to help me with this issue.
I also tried the solution on the link you sent me, but that didn't work as well.

I already spent a total of 6 hours with Business Objects Technical Support with no results. They told me that the issue will scalate to a higher level of professionals now.

I cannot update to BOE XI rel.2 if this issue is not resolved.

 

[MJRBIM]

What happens if you schedule the RPT to PDF format from BOE-XI (R2)...?

 

[Roni1]

Scheduling works in any format, but the report needs to run on demand.