Hi,
I have a TSW (sp5) and some incoming (DID) calls are translated by an abbreviated number that it contains the destination number.When these calls are redirected to the PO (ie:for not replay), the display show the destination number (b-party).
Is it possible to visualize the abbreviated number instead of the translated number?
Thk !
I have a TSW (sp5) and some incoming (DID) calls are translated by an abbreviated number that it contains the destination number.When these calls are redirected to the PO (ie:for not replay), the display show the destination number (b-party).
Is it possible to visualize the abbreviated number instead of the translated number?
Thk !