Incoming DID 1

[dlange23]

I am moving a DID onto my switch, I will be directing it to an acd group (of which I have not setup). The problem is the last 4 digits of the phone number are 0630. This is a problem when setting up an acdn. The Option 61 does not like the "0". Any help would be appreciated.

Thanks in advance.
D

 

[bigindian65]

make phantom DCFW of DNB 0630 create the queue, make 0630 phantom fwd to that queue.

Mato' Was'aka

 

[hawks]

Build an IDC table in LD 49 and change the 0630 to something you can use.

 

[dlange23]

What ld do you make a phantom? Also if I build it in the IDC table will there be a delay when someone dials "0"? Thanks

 

[bigindian65]

look in 97 prt supl and see if you have any phantom loops already built, will have an N by the loop and be a high loop number. If not build one, they are like virual analogs for the purpose of call forwarding.

Mato' Was'aka

 

[bigindian65]

my bad. it will have an N in ld 22 CEQU prt, in 97 it will say phantom

Mato' Was'aka

 

[dlange23]

Thanks to all that has helped. I used ld 49 and it took.

Thanks again.
D