Incoming CLID

[bliemsgirl]

I seem to have a route on which I need to show the incoming CLID. Our agent phones are showing the ACOD when a caller dials in from the mobile network with a their caller ID blocked. I already checked with the necessary team and they said that they are sending all caller information.

TYPE RDB
CUST 00
ROUT 0
DES SIP TRUNK
TKTP TIE
M911P NO
ESN NO
RPA NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 00011
PCID SIP
CRID NO
NODE 597
DTRK NO
ISDN YES
MODE ISLD
DCH 16
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO NO
FALT NO
CTYP CDP
INAC NO
ISAR NO
DAPC NO
MBXR NO
MBXOT NPA
MBXT 0
PTYP ATT
CNDP UKWN
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 6900
TCPP NO
PII NO
AUXP NO
TARG
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO STD
STYP SDAT
MFC NO
ICIS YES
OGIS YES
PTUT 0
TIMR ICF 512


PAGE 002

OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GTO 896
GTI 896
SFB 3
NBS 2048
NBL 4096

IENB 5
TFD 0
VSS 0
VGD 6
EESD 1024
SST 5 0
DTD NO
SCDT NO
2 DT NO
NEDC ETH
FEDC ETH
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
NATL YES
SSL
CFWR NO
IDOP NO
VRAT NO
MUS YES
MRT 90
PANS YES
RACD NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
OPR NO
ALRM NO
ART 0
PECL NO
DCTI 0


PAGE 003

TIDY 6900 0
ATRR NO
TRRL NO
SGRP 0
CCBA NO
ARDN NO
CTBL 0
AACR NO

REQ:

REQ PRT
TYPE: clid

CUST


SCH0856

CUST 0

SIZE 256
RNGE


INTL

ENTRY 0
HNTN
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 8190000
DIDN NO
DIDN_LEN 0
HLOC
LSC
CLASS_FMT DN

ENTRY 1
HNTN
ESA_HLCL
ESA_INHN NO
ESA_APDN YES
HLCL 8193444
DIDN NO
DIDN_LEN 0
HLOC
LSC
CLASS_FMT DN



What do I need to do to activate the incoming CLID on the route? Do I need to add a new CLID entry?

 

[GHTROUT]

I hope I understood this. Do you ever get caller ID? If you do, then you are done. You wrote that you do not get Caller ID when the caller blocks there caller ID, but I am not sure that is what you meant to write. That is normal - you will not get caller ID if they block their caller ID.

CLID entries only apply to outgoing calls from your system.

Check the DCH programming - paste the DCH for this route into a post so we can see it.



~~
Gene at GHTROUT.com

 

[bliemsgirl]

Yes we do get caller ID on the 8193444 line and that shows all incoming calls wether the caller is blocking their ID or not.
The other number 8193445 does not show caller id when calls come in. I do think the calls come in on the same route. I would have to check that