I need help with an IGAR setup. We have an S8720 CM 3.1 at the main site with a call center (NR1) and a call center at the remote site with an ESS (NR8). We have set up IGAR and forced it over to test. It's "working", but there is a 6 second delay from the time the called party answers the phone, and hears the calling party. There is also a 6 second delay to hear MOH once a caller is placed on hold. When I read the Avaya documentation, it states there will be a delay, but it sounds like the extra delay should be noticed on the callers side by hearing additonal rings while the call sets up, and not after the connection of the call and delayed talk path. Any insight would be helpful.
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IGAR
- Thread starter phonechic
- Start date
You are right to say that a delay is normal. The delay is simply caused by the IGAR call being set up in the PSTN. However, 6 seconds sounds like something else is going wrong.
What types of trunks are you using? Check your events log; are there any denial events relating to IGAR? Do a 'list trace' on a station you know will make an IGAR call (ie do a station-to-station call between NR1 and NR8 and trace the station making the call) and paste it back here.
What types of trunks are you using? Check your events log; are there any denial events relating to IGAR? Do a 'list trace' on a station you know will make an IGAR call (ie do a station-to-station call between NR1 and NR8 and trace the station making the call) and paste it back here.
- Thread starter
- #3
Thanks for taking the time to look at my problem. The trunks are ISDN-PRI. I've posted 2 traces below. We occassionally see denial event 1240, but by the time the denial event shows up in the trace, the call is connected.
(1240 No response to IGAR DTMF E-sigged digits three times with no response from the far end.)
x24008(NR1) calling x80147(NR8) -- 6 second delay on answer
IGAR LDN in NR8: 3045283190
12:02:40 active station 24008 cid 0x1836
12:02:40 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.20:62420
12:02:40 xoip: faxT modemff tty:US 10.185.41.20:62420 uid:0x7a4f
12:02:41 dial 80147
12:02:41 ring station 80147 cid 0x1836
12:02:41 IGAR starting call app A station 80147 cid 0x1836
12:02:41 G711MU ssff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.43:2692
12:02:41 xoip: faxT modemff tty:US 10.186.41.43:2692 uid:0x7f28
12:02:41 dial 13045283190# routeREFIX|FNPA|ARS
12:02:41 term trunk-group 4 cid 0x183d
12:02:41 dial 13045283190# routeREFIX|FNPA|ARS
12:02:41 route-pattern 90 preference 1 cid 0x183d
12:02:41 seize trunk-group 4 member 187 cid 0x183d
12:02:41 Calling Number & Name 3037125190 NO-CPName
12:02:41 Proceed trunk-group 4 member 187 cid 0x183d
12:02:41 tone-receiver 01AXX02 cid 0x183d
12:02:43 Alert trunk-group 4 member 187 cid 0x183d
12:02:43 active trunk-group 4 member 187 cid 0x183d
12:02:47 IGAR active call app A trunks 4/187 & 80/47 cids 0x183d & 0x1841
12:02:47 idle cid 0x183d
12:02:47 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:23300
12:02:47 xoip: faxT modemff tty:US 10.185.41.10:23300 uid:0x7a4f
12:02:49 active station 80147 cid 0x1836
12:02:49 G711MU ssff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.43:2716
12:02:49 xoip: faxT modemff tty:US 10.186.41.43:2716 uid:0x7f28
12:02:49 dial 13045283190# routeREFIX|FNPA|ARS
12:02:49 term trunk-group 4 cid 0x1855
12:02:49 dial 13045283190# routeREFIX|FNPA|ARS
12:02:49 route-pattern 90 preference 1 cid 0x1855
12:02:49 seize trunk-group 4 member 187 cid 0x1855
12:02:49 Calling Number & Name 3037125190 NO-CPName
12:02:49 Proceed trunk-group 4 member 187 cid 0x1855
12:02:49 tone-receiver 01B0103 cid 0x1855
12:02:51 Alert trunk-group 4 member 187 cid 0x1855
12:02:51 active trunk-group 4 member 187 cid 0x1855
12:02:52 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x1481e2
12:03:32 idle station 24008 cid 0x1836
12:03:32 idle cid 0x1855
12:03:52 TRACE COMPLETE station 24008 cid 0x1855
x24008 calling x80147 Delay of 6 seconds before hearing call. MOH immediate
IGAR LDN for NR1: 3037125190
11:50:54 active station 24008 cid 0x12c8
11:50:54 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.22:38476
11:50:54 xoip: faxT modemff tty:US 10.185.41.22:38476 uid:0x7a4f
11:50:56 dial 80147
11:50:56 ring station 80147 cid 0x12c8
11:50:56 IGAR starting call app A station 80147 cid 0x12c8
11:50:56 G711MU ssff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.38:3224
11:50:56 xoip: faxT modemff tty:US 10.186.41.38:3224 uid:0x7f28
11:50:56 dial 13045283190# routeREFIX|FNPA|ARS
11:50:56 term trunk-group 4 cid 0x12c9
11:50:56 dial 13045283190# routeREFIX|FNPA|ARS
11:50:56 route-pattern 90 preference 1 cid 0x12c9
11:50:56 seize trunk-group 4 member 187 cid 0x12c9
11:50:56 Calling Number & Name 3037125190 NO-CPName
11:50:56 Proceed trunk-group 4 member 187 cid 0x12c9
11:50:56 tone-receiver 01AXX05 cid 0x12c9
11:50:58 Alert trunk-group 4 member 187 cid 0x12c9
11:50:58 active trunk-group 4 member 187 cid 0x12c9
11:51:01 IGAR active call app A trunks 4/187 & 80/47 cids 0x12c9 & 0x12d0
11:51:01 idle cid 0x12c9
11:51:01 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:22568
11:51:01 xoip: faxT modemff tty:US 10.185.41.10:22568 uid:0x7a4f
11:51:04 active station 80147 cid 0x12c8
11:51:04 G711MU ssff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.38:3228
11:51:04 xoip: faxT modemff tty:US 10.186.41.38:3228 uid:0x7f28
11:51:04 dial 13045283190# routeREFIX|FNPA|ARS
11:51:04 term trunk-group 4 cid 0x12dc
11:51:04 dial 13045283190# routeREFIX|FNPA|ARS
11:51:04 route-pattern 90 preference 1 cid 0x12dc
11:51:04 seize trunk-group 4 member 187 cid 0x12dc
11:51:04 Calling Number & Name 3037125190 NO-CPName
11:51:04 Proceed trunk-group 4 member 187 cid 0x12dc
11:51:04 tone-receiver 01B0108 cid 0x12dc
11:51:06 Alert trunk-group 4 member 187 cid 0x12dc
11:51:06 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x1481c0
11:51:06 active trunk-group 4 member 187 cid 0x12dc
11:51:44 hold station 24008 cid 0x12c8
11:51:55 unhold station 24008 cid 0x12c8
11:51:55 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:22568
11:51:55 xoip: faxT modemff tty:US 10.185.41.10:22568 uid:0x7a4f
VOIP data from: 10.186.41.45:2812
11:52:05 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:5 Avg:0
11:52:05 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 10.185.41.10:22568
11:52:07 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:11 WC:1 Avg:0
11:52:07 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 10.186.41.45:2812
11:52:15 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:5 Avg:0
11:52:15 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 10.185.41.10:22568
11:52:15 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:11 WC:1 Avg:0
11:52:15 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
11:52:23 idle station 24008 cid 0x12c8
11:52:23 idle cid 0x12dc
11:52:25 TRACE COMPLETE station 24008 cid 0x12dc
(1240 No response to IGAR DTMF E-sigged digits three times with no response from the far end.)
x24008(NR1) calling x80147(NR8) -- 6 second delay on answer
IGAR LDN in NR8: 3045283190
12:02:40 active station 24008 cid 0x1836
12:02:40 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.20:6242012:02:40 xoip: fax
T modemff tty:US 10.185.41.20:62420 uid:0x7a4f12:02:41 dial 80147
12:02:41 ring station 80147 cid 0x1836
12:02:41 IGAR starting call app A station 80147 cid 0x1836
12:02:41 G711MU ss
ff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.43:269212:02:41 xoip: fax
T modemff tty:US 10.186.41.43:2692 uid:0x7f2812:02:41 dial 13045283190# route
REFIX|FNPA|ARS12:02:41 term trunk-group 4 cid 0x183d
12:02:41 dial 13045283190# route
REFIX|FNPA|ARS12:02:41 route-pattern 90 preference 1 cid 0x183d
12:02:41 seize trunk-group 4 member 187 cid 0x183d
12:02:41 Calling Number & Name 3037125190 NO-CPName
12:02:41 Proceed trunk-group 4 member 187 cid 0x183d
12:02:41 tone-receiver 01AXX02 cid 0x183d
12:02:43 Alert trunk-group 4 member 187 cid 0x183d
12:02:43 active trunk-group 4 member 187 cid 0x183d
12:02:47 IGAR active call app A trunks 4/187 & 80/47 cids 0x183d & 0x1841
12:02:47 idle cid 0x183d
12:02:47 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:2330012:02:47 xoip: fax
T modemff tty:US 10.185.41.10:23300 uid:0x7a4f12:02:49 active station 80147 cid 0x1836
12:02:49 G711MU ss
ff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.43:271612:02:49 xoip: fax
T modemff tty:US 10.186.41.43:2716 uid:0x7f2812:02:49 dial 13045283190# route
REFIX|FNPA|ARS12:02:49 term trunk-group 4 cid 0x1855
12:02:49 dial 13045283190# route
REFIX|FNPA|ARS12:02:49 route-pattern 90 preference 1 cid 0x1855
12:02:49 seize trunk-group 4 member 187 cid 0x1855
12:02:49 Calling Number & Name 3037125190 NO-CPName
12:02:49 Proceed trunk-group 4 member 187 cid 0x1855
12:02:49 tone-receiver 01B0103 cid 0x1855
12:02:51 Alert trunk-group 4 member 187 cid 0x1855
12:02:51 active trunk-group 4 member 187 cid 0x1855
12:02:52 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x1481e2
12:03:32 idle station 24008 cid 0x1836
12:03:32 idle cid 0x1855
12:03:52 TRACE COMPLETE station 24008 cid 0x1855
x24008 calling x80147 Delay of 6 seconds before hearing call. MOH immediate
IGAR LDN for NR1: 3037125190
11:50:54 active station 24008 cid 0x12c8
11:50:54 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.22:3847611:50:54 xoip: fax
T modemff tty:US 10.185.41.22:38476 uid:0x7a4f11:50:56 dial 80147
11:50:56 ring station 80147 cid 0x12c8
11:50:56 IGAR starting call app A station 80147 cid 0x12c8
11:50:56 G711MU ss
ff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.38:322411:50:56 xoip: fax
T modemff tty:US 10.186.41.38:3224 uid:0x7f2811:50:56 dial 13045283190# route
REFIX|FNPA|ARS11:50:56 term trunk-group 4 cid 0x12c9
11:50:56 dial 13045283190# route
REFIX|FNPA|ARS11:50:56 route-pattern 90 preference 1 cid 0x12c9
11:50:56 seize trunk-group 4 member 187 cid 0x12c9
11:50:56 Calling Number & Name 3037125190 NO-CPName
11:50:56 Proceed trunk-group 4 member 187 cid 0x12c9
11:50:56 tone-receiver 01AXX05 cid 0x12c9
11:50:58 Alert trunk-group 4 member 187 cid 0x12c9
11:50:58 active trunk-group 4 member 187 cid 0x12c9
11:51:01 IGAR active call app A trunks 4/187 & 80/47 cids 0x12c9 & 0x12d0
11:51:01 idle cid 0x12c9
11:51:01 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:2256811:51:01 xoip: fax
T modemff tty:US 10.185.41.10:22568 uid:0x7a4f11:51:04 active station 80147 cid 0x12c8
11:51:04 G711MU ss
ff ps:20 rn:8/8 10.186.74.233:3218 10.186.41.38:322811:51:04 xoip: fax
T modemff tty:US 10.186.41.38:3228 uid:0x7f2811:51:04 dial 13045283190# route
REFIX|FNPA|ARS11:51:04 term trunk-group 4 cid 0x12dc
11:51:04 dial 13045283190# route
REFIX|FNPA|ARS11:51:04 route-pattern 90 preference 1 cid 0x12dc
11:51:04 seize trunk-group 4 member 187 cid 0x12dc
11:51:04 Calling Number & Name 3037125190 NO-CPName
11:51:04 Proceed trunk-group 4 member 187 cid 0x12dc
11:51:04 tone-receiver 01B0108 cid 0x12dc
11:51:06 Alert trunk-group 4 member 187 cid 0x12dc
11:51:06 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x1481c0
11:51:06 active trunk-group 4 member 187 cid 0x12dc
11:51:44 hold station 24008 cid 0x12c8
11:51:55 unhold station 24008 cid 0x12c8
11:51:55 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:2256811:51:55 xoip: fax
T modemff tty:US 10.185.41.10:22568 uid:0x7a4fVOIP data from: 10.186.41.45:2812
11:52:05 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:5 Avg:0
11:52:05 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 10.185.41.10:22568
11:52:07 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:11 WC:1 Avg:0
11:52:07 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 10.186.41.45:2812
11:52:15 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:8 WC:5 Avg:0
11:52:15 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: 10.185.41.10:22568
11:52:15 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:11 WC:1 Avg:0
11:52:15 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
11:52:23 idle station 24008 cid 0x12c8
11:52:23 idle cid 0x12dc
11:52:25 TRACE COMPLETE station 24008 cid 0x12dc
- Thread starter
- #4
The traces above were made by forcing IGAR. The traces below were made by setting the codec to PSTN.
24008 dialing 80137 – 6 second delay on answer
20:51:55 active station 24008 cid 0x227b
20:51:55 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.22:19424
20:51:55 xoip: faxT modemff tty:US 10.185.41.22:19424 uid:0x7a4f
20:51:56 dial 80137
20:51:56 ring station 80137 cid 0x227b
20:51:56 IGAR starting call app A station 80137 cid 0x227b
20:51:56 G711MU ssff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.38:3152
20:51:56 xoip: faxT modemff tty:US 10.186.41.38:3152 uid:0x7f2c
20:51:56 dial 13045283190# routeREFIX|FNPA|ARS
20:51:56 term trunk-group 4 cid 0x227c
20:51:56 dial 13045283190# routeREFIX|FNPA|ARS
20:51:56 route-pattern 90 preference 1 cid 0x227c
20:51:56 seize trunk-group 4 member 190 cid 0x227c
20:51:56 Calling Number & Name 3037125190 NO-CPName
20:51:57 Proceed trunk-group 4 member 190 cid 0x227c
0:51:57 tone-receiver 01AXX04 cid 0x227c
20:51:59 Alert trunk-group 4 member 190 cid 0x227c
20:51:59 active trunk-group 4 member 190 cid 0x227c
20:52:02 IGAR active call app A trunks 4/190 & 80/47 cids 0x227c & 0x227f
20:52:02 idle cid 0x227c
20:52:02 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:22248
20:52:02 xoip: faxT modemff tty:US 10.185.41.10:22248 uid:0x7a4f
20:52:04 active station 80137 cid 0x227b
20:52:04 G711MU ssff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.43:2176
20:52:04 xoip: faxT modemff tty:US 10.186.41.43:2176 uid:0x7f2c
20:52:04 dial 13045283190# routeREFIX|FNPA|ARS
20:52:04 term trunk-group 4 cid 0x2286
20:52:04 dial 13045283190# routeREFIX|FNPA|ARS
20:52:04 route-pattern 90 preference 1 cid 0x2286
20:52:04 seize trunk-group 4 member 190 cid 0x2286
20:52:04 Calling Number & Name 3037125190 NO-CPName
20:52:04 Proceed trunk-group 4 member 190 cid 0x2286
20:52:04 tone-receiver 01B0105 cid 0x2286
20:52:06 Alert trunk-group 4 member 190 cid 0x2286
20:52:06 active trunk-group 4 member 190 cid 0x2286
20:52:07 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x14801e
20:52:54 idle cid 0x2286
80137 calling 24008 – 6 second delay on answer
20:56:28 active station 80137 cid 0x232c
20:56:28 G711MU ssff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.38:3172
20:56:28 xoip: faxT modemff tty:US 10.186.41.38:3172 uid:0x7f2c
20:56:31 dial 24008
20:56:31 ring station 24008 cid 0x232c
20:56:31 IGAR starting call app A station 24008 cid 0x232c
20:56:31 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.22:19484
20:56:31 xoip: faxT modemff tty:US 10.185.41.22:19484 uid:0x7a4f
20:56:31 dial 13045283190# routeREFIX|FNPA|ARS
20:56:31 term trunk-group 4 cid 0x232f
20:56:31 dial 13045283190# routeREFIX|FNPA|ARS
20:56:31 route-pattern 90 preference 1 cid 0x232f
20:56:31 seize trunk-group 4 member 190 cid 0x232f
20:56:31 Calling Number & Name 3037125190 NO-CPName
20:56:31 Proceed trunk-group 4 member 190 cid 0x232f
20:56:31 tone-receiver 01AXX04 cid 0x232f
20:56:33 Alert trunk-group 4 member 190 cid 0x232f
20:56:33 active trunk-group 4 member 190 cid 0x232f
20:56:36 IGAR active call app A trunks 4/190 & 80/47 cids 0x232f & 0x2331
20:56:36 idle cid 0x232f
20:56:36 G711MU ssff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.44:2368
20:56:36 xoip: faxT modemff tty:US 10.186.41.44:2368 uid:0x7f2c
20:56:38 active station 24008 cid 0x232c
20:56:38 G711MU ssff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.12:63160
20:56:38 xoip: faxT modemff tty:US 10.185.41.12:63160 uid:0x7a4f
20:56:38 dial 13045283190# routeREFIX|FNPA|ARS
20:56:38 term trunk-group 4 cid 0x233b
20:56:38 dial 13045283190# routeREFIX|FNPA|ARS
20:56:38 route-pattern 90 preference 1 cid 0x233b
20:56:38 seize trunk-group 4 member 190 cid 0x233b
20:56:38 Calling Number & Name 3037125190 NO-CPName
20:56:38 Proceed trunk-group 4 member 190 cid 0x233b
20:56:38 tone-receiver 01B0105 cid 0x233b
20:56:40 Alert trunk-group 4 member 190 cid 0x233b
20:56:40 active trunk-group 4 member 190 cid 0x233b
20:56:41 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x148022
20:57:05 idle cid 0x233b
24008 dialing 80137 – 6 second delay on answer
20:51:55 active station 24008 cid 0x227b
20:51:55 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.22:1942420:51:55 xoip: fax
T modemff tty:US 10.185.41.22:19424 uid:0x7a4f20:51:56 dial 80137
20:51:56 ring station 80137 cid 0x227b
20:51:56 IGAR starting call app A station 80137 cid 0x227b
20:51:56 G711MU ss
ff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.38:315220:51:56 xoip: fax
T modemff tty:US 10.186.41.38:3152 uid:0x7f2c20:51:56 dial 13045283190# route
REFIX|FNPA|ARS20:51:56 term trunk-group 4 cid 0x227c
20:51:56 dial 13045283190# route
REFIX|FNPA|ARS20:51:56 route-pattern 90 preference 1 cid 0x227c
20:51:56 seize trunk-group 4 member 190 cid 0x227c
20:51:56 Calling Number & Name 3037125190 NO-CPName
20:51:57 Proceed trunk-group 4 member 190 cid 0x227c
0:51:57 tone-receiver 01AXX04 cid 0x227c
20:51:59 Alert trunk-group 4 member 190 cid 0x227c
20:51:59 active trunk-group 4 member 190 cid 0x227c
20:52:02 IGAR active call app A trunks 4/190 & 80/47 cids 0x227c & 0x227f
20:52:02 idle cid 0x227c
20:52:02 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.10:2224820:52:02 xoip: fax
T modemff tty:US 10.185.41.10:22248 uid:0x7a4f20:52:04 active station 80137 cid 0x227b
20:52:04 G711MU ss
ff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.43:217620:52:04 xoip: fax
T modemff tty:US 10.186.41.43:2176 uid:0x7f2c20:52:04 dial 13045283190# route
REFIX|FNPA|ARS20:52:04 term trunk-group 4 cid 0x2286
20:52:04 dial 13045283190# route
REFIX|FNPA|ARS20:52:04 route-pattern 90 preference 1 cid 0x2286
20:52:04 seize trunk-group 4 member 190 cid 0x2286
20:52:04 Calling Number & Name 3037125190 NO-CPName
20:52:04 Proceed trunk-group 4 member 190 cid 0x2286
20:52:04 tone-receiver 01B0105 cid 0x2286
20:52:06 Alert trunk-group 4 member 190 cid 0x2286
20:52:06 active trunk-group 4 member 190 cid 0x2286
20:52:07 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x14801e
20:52:54 idle cid 0x2286
80137 calling 24008 – 6 second delay on answer
20:56:28 active station 80137 cid 0x232c
20:56:28 G711MU ss
ff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.38:317220:56:28 xoip: fax
T modemff tty:US 10.186.41.38:3172 uid:0x7f2c20:56:31 dial 24008
20:56:31 ring station 24008 cid 0x232c
20:56:31 IGAR starting call app A station 24008 cid 0x232c
20:56:31 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.22:1948420:56:31 xoip: fax
T modemff tty:US 10.185.41.22:19484 uid:0x7a4f20:56:31 dial 13045283190# route
REFIX|FNPA|ARS20:56:31 term trunk-group 4 cid 0x232f
20:56:31 dial 13045283190# route
REFIX|FNPA|ARS20:56:31 route-pattern 90 preference 1 cid 0x232f
20:56:31 seize trunk-group 4 member 190 cid 0x232f
20:56:31 Calling Number & Name 3037125190 NO-CPName
20:56:31 Proceed trunk-group 4 member 190 cid 0x232f
20:56:31 tone-receiver 01AXX04 cid 0x232f
20:56:33 Alert trunk-group 4 member 190 cid 0x232f
20:56:33 active trunk-group 4 member 190 cid 0x232f
20:56:36 IGAR active call app A trunks 4/190 & 80/47 cids 0x232f & 0x2331
20:56:36 idle cid 0x232f
20:56:36 G711MU ss
ff ps:20 rn:8/8 10.186.70.201:2122 10.186.41.44:236820:56:36 xoip: fax
T modemff tty:US 10.186.41.44:2368 uid:0x7f2c20:56:38 active station 24008 cid 0x232c
20:56:38 G711MU ss
ff ps:20 rn:1/1 10.165.86.83:28008 10.185.41.12:6316020:56:38 xoip: fax
T modemff tty:US 10.185.41.12:63160 uid:0x7a4f20:56:38 dial 13045283190# route
REFIX|FNPA|ARS20:56:38 term trunk-group 4 cid 0x233b
20:56:38 dial 13045283190# route
REFIX|FNPA|ARS20:56:38 route-pattern 90 preference 1 cid 0x233b
20:56:38 seize trunk-group 4 member 190 cid 0x233b
20:56:38 Calling Number & Name 3037125190 NO-CPName
20:56:38 Proceed trunk-group 4 member 190 cid 0x233b
20:56:38 tone-receiver 01B0105 cid 0x233b
20:56:40 Alert trunk-group 4 member 190 cid 0x233b
20:56:40 active trunk-group 4 member 190 cid 0x233b
20:56:41 denial event 1240: No response to IGAR DTMF D1=0xc8 D2=0x148022
20:57:05 idle cid 0x233b
- Status