IE shuts down without an error message

[dagny223]

When I go to particular sites in IE 6.0/winxp, IE just closes with no warning and no error message. I've tried reinstalling it many time. Nothing seems to work. Can anyone help?

 

[bcastner]

Control Panel, Administrative Tools, Event Viewer, is there no entry at all for when IE closes?

 

[carrr]

Any commonality to the sites?
Examples?

"'Tis an ill wind that blows no minds." - Malaclypse the Younger

 

[dagny223]

At first it was sites like

http://www.oldnavy.com

and

http://www.bananarepublic.com

but now it's random. I will check the error messages in the event log. Do you think virtual memory is an issue with it?

 

[vantec]

I have also experienced the same issue however running IE 6.0/W2K. I no errors in evt log or any kind of Dr. Watson error.

Any thoughts would be greatly appreciated!

 

[bcastner]

A malware investigation is in order. See the steps in faq608-4650

 

[dagny223]

what do I do when I go to that link? also, what's a malware investigation?

thanks!

 

[vantec]

I've run Ad-Aware, Spybot, and even got the latest Stinger from NAI and I still have the problem. (i did however find W32/Pate.B virus)

Anyway malware found the usual Alexa entries but nothing else. I've reinstalled IE6 and OE6 w/ SP1 to no avail. I'm afraid my next step is to reinstall the OS!

Any last thoughts before I begin?

Thanks for the help!

 

[sobriety]

I have the same problem, but it's only when I type antivirus in my browser. I can manage to get to an antivirus site, but only if I leave out the s at the end. I was running Panda Internet Security (Platinum), which I stupidly signed up for 3 years only 2 weeks ago, and it did not stop it throught the firewall. If indeed it is a virus. When I look in Windows explorer and I try to look at the Panda directory, it shuts down my browser. When I try to install NAV, it shuts down the install. When I try to run from a boot, it finds nothing. I am stuffed. I have sent Panda numerous e-mails, no reply. Thanks Panda. Any ideas anyone, except for re-installing XP?

 

[bcastner]

Try accessing online av sites through smah's links: faq760-3862

Also, try the access in Safe Mode.

 

[biglebowski]

I had the same problem last year, IE opened home page but when I tried to goto another it closed down. I tried all the usual CWshredder, hijack this, spybot S&D and antivirus. Also tried reinstalling IE6 as per MS website and running a reg repair but none fixed. In the end I had to back up all my files and reinstall the OS and it now works fine. The only thing I found was that it occurred after installing nortan AV (pile of c**p) but uninstalling did not fix. PC was dell laptop with XP home.