IE problems - can't open

[saiko]

Well, as the Subject suggests, i have problems opening IE.
It loads, but before I can do anything, an error message pops up saying

"IE has encountered a problem and needs to close"

I've tried cwshredder and adaware, and as much of the things on bcastner's FAQ. I was unable to do them all, because IE doesn't work (not even through explorer), and so I can't get to some of the things. Also, I'm sorry to admit, my Antivirus program is not as updated as it could be.

So, here's my Hijack log report:

-------------------------------------------

Logfile of HijackThis v1.97.7
Scan saved at 11:09:08 PM, on 1/9/2004
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Tmntsrv.exe
C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe
C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe
C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\Program Files\Messenger Plus! 2\MsgPlus.exe
C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Trend Micro\PC-cillin 2002\WebTrap.EXE
C:\WINDOWS\explorer.exe
C:\unzipped\hijackthis\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =

http://animesuki.com/

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar =

http://find-quick.com/searchbar.html

R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = proxy:8080

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx

O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar_en_2.0.95-deleon.dll

O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe

O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\pccguide.exe"

O4 - HKLM\..\Run: [PCCClient.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\PCCClient.exe"

O4 - HKLM\..\Run: [Pop3trap.exe] "C:\Program Files\Trend Micro\PC-cillin 2002\Pop3trap.exe"

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE

O4 - HKLM\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe"

O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_01\bin\jusched.exe

O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot

O4 - HKCU\..\Run: [MessengerPlus2] "C:\Program Files\Messenger Plus! 2\MsgPlus.exe" /WinStart

O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE

O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsearch.html

O8 - Extra context menu item: Backward &Links - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmbacklinks.html

O8 - Extra context menu item: Cac&hed Snapshot of Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmcache.html

O8 - Extra context menu item: Si&milar Pages - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmsimilar.html

O8 - Extra context menu item: Translate Page - res://c:\program files\google\GoogleToolbar_en_2.0.95-deleon.dll/cmtrans.html

O9 - Extra 'Tools' menuitem: Sun Java Console (HKLM)

O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) -

http://messenger.zone.msn.com/binary/msgrchkr.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) -

http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) -

http://messenger.zone.msn.com/binary/MineSweeper.cab

O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsClient.cab

O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) -

http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37870.6426273148

O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Hotmail Attachments Control) -

http://lw9fd.law9.hotmail.msn.com/activex/HMAtchmt.ocx

O16 - DPF: {F6BF0D00-0B2A-4A75-BF7B-F385591623AF} (Solitaire Showdown Class) -

http://messenger.zone.msn.com/binary/SolitaireShowdown.cab

---------------------------------------------

By the way, I did have to go to another computer to post this.

Thanks for taking your time to help me!

 

[bcastner]

Try this:

Control Panel, Internet Options, Advanced, uncheck "Use third-party browser extensions."

Reboot and test.
Report back here.

 

[saiko]

No, it still doesn't work...

Here's some more information:
When the error message pops up, there's also a more info ...link-type thing

When it opens up it says

Error Signature
AppName: iexplore.exe
AppVer: 6.0.2600.0
ModName: mshtml.dll
ModVer: 6.0.27.34.1600
Offset: 0013947e

I don't know if this does anything, but if it helps...

 

[bcastner]

Start, Run, CMD

Either enter each line and hit enter, or open notepad and copy/paste the below into notepad and call the file ie_fix.cmd. Double click the file to merge the registry contents.

regsvr32 urlmon.dll
regsvr32 Shdocvw.dll
regsvr32 Msjava.dll
regsvr32 Actxprxy.dll
regsvr32 Oleaut32.dll
regsvr32 Mshtml.dll
regsvr32 Browseui.dll
regsvr32 Shell32.dll

 

[bcastner]

Also, this is critical:

http://support.microsoft.com/?kbid=816506

explains issues with earlier upgrades to IE/OE.

A better alternative to this patch is to download and apply the November, 2003 Cumulative Upgrade for IE:

http://www.microsoft.com/technet/treeview/default.asp?url=/technet/security/bulletin/ms03-048.asp

 

[saiko]

Alright!

It works now!

Thank you SO much for helping me!