ia770 with s8400

[iroba]

First I installed it and never comes up, then i applied the patch, stop it and start it and everything is up, when i called to the hunt group there is no voice, in the voicemail channel monitor there aren't channels.

Any idea???

 

[ibjammin101]

Have you done the switch integration programming for h.323 and qsig? If you have, make sure your process status shows up for messaging, and the voice system is started. I just spent 3 days working on the same issue, and the 8400 appears to be very particular about patching/install steps.

 

[sjforcum]

Also you could have a database corruption (first tip off is the "no channels in voice channel monitor).

Telnet into the Server, then run "statapp" see if messaging is running.

If No, type "start -s Audix"

If the service starts (type statapp -U) then re-apply the patches, power down and power up to see if it stays up. If it doesn't come up, you'll either need a backup from before the corruption (I made one for myself after about 3 failures like this) or you'll need to call Avaya who will blow away all of the translations and re-set the database....