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i2050 Feature 904 - "Not logged in" message

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SBAVIA

MIS
Aug 5, 2005
3
US
I'm trying to use Feature 904 to forward my office phone to my PC at home using the i2050 software phone. After I enter my agent ID and password and click on the IN button I see all my skillset, but when I click on OK I get a message saying "Not logged in". The same feature using the same user login credential works on other computers. Does anybody know what may be causing this error to happen?
 
The forward feature is Feature 4.

Feature 904 is for agent logon/logoff

 
Right, I meant logon/logoff. I'm trying to login the phone system (BCM), and it gives me "NOT LOGGED IN[\b]" message. What causes this message when you do Feature 904?
 
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