I2033 works on BCM3.7 DOES NOT WORK on a BCM50 rel 6

[killowattkid]

I have a working I2033 on a BCM3.7. When I change the S1 IP to the new BCM50 rel 6, I get to the prompt "Connecting to Server", but it never connects. The BCM50 is local to the I2033 and I have plenty of IP client seats. It is already supporting 10 I2004 phones.

I see a new firmware version 2310S97 on the Avaya website. I have downloaded it (both the .bin and the i2033.cfg files). I have a copy of solarwinds TFTP server and I have set the TFTP Server Root Directory to the proper path "c:\BCM I2033 update\2310S97".

I can't seem to get the I2033 to grab this from the TFTP server, even though I have the correct TFTP server IP configured in the I2033.


What am I missing?

 

[robl3000]

Check the IP settings on the 2033, especially the VLAN. However, note that you posted this in the CS1000 forum, not the "Nortel: Business Communications Manager BCM". There may be some BCM specific details on supported firmware, configuration settings, etc. You may want to move the thread to the correct forum to make sure those most familiar with BCM see your problem and respond.

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