i2002 showing only DN not CPND

[OPASIT]

I have to i2002 phones that only show the TN on the display. The rest of the phones are showing the info properly. I checked the numbering plan to make sure they are included in the range. I also ld 95 and out/new the info.

DES 8491
TN 061 0 00 16 VIRTUAL
TYPE I2002
CDEN 8D
CUST 0
ZONE 001
FDN 8599
TGAR 1
LDN NO
NCOS 2
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 8599
LHK 1
LPK 1
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8491 0 MARP
CPND
NAME
XPLN 13
DISPLAY_FMT FIRST,LAST
01 SCR 7491 0 MARP
02 ADL 12
03 ADL 12
04
05
06
07
08
09
10
11
12
13
14
15
16 MWK 8599
17 TRN
18 AO6
19 CFW 4
20
21
22
23
24
25
26
27
28
29
30
31
DATE 16 FEB 2010



PT0000
REQ: prt
TYPE: i2002
TN 62 12
DATE
PAGE
DES
KEM_RANGE

DES 8467
TN 062 0 00 12 VIRTUAL
TYPE I2002
CDEN 8D
CUST 0
ZONE 001
FDN 8599
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 8599
LHK 3
LPK 3
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8467 0 MARP
CPND
NAME
XPLN 11
DISPLAY_FMT FIRST,LAST
01 SCR 8572 0
CPND
NAME
XPLN 9
DISPLAY_FMT FIRST,LAST
02 ADL 16 92560184
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 2 MAR 2010

 

[bigindian65]

there is clearly no CPND on those sets. Are you saying you put CPND on them in ld 95 and they still print out without it?

Mato' Was'aka

 

[OPASIT]

The other phones display the name of those two tn's properly. Just those two won't display any CPND info

 

[bhassell2000]

if you prt name in LD 95 what does it show? Anything?

Thanks,

Buddy

 

[bigindian65]

other phones display the name of those two DNs properly? What names? What are those to printed TN's displaying on other sets when there is no CPND programmed against them??

Mato' Was'aka

 

[OPASIT]

Here's the two and the bottem one is one that is working



>ld 95
CND000
MEM AVAIL: (U/P): 2352155 USED U P: 577811 117457 TOT: 3047423
DISK RECS AVAIL: 1152
REQ prt
TYPE name
CUST 0
PAGE
DIG
DN 8491

DN 8491
TYPE SL1/MIX
NAME ********
XPLN 14
DISPLAY_FMT FIRST,LAST






REQ prt
TYPE name
CUST 0
PAGE
DIG
DN 8467

DN 8467
TYPE SL1/MIX
NAME ****
XPLN 11
DISPLAY_FMT FIRST,LAST


REQ prt
TYPE name
CUST 0
PAGE
DIG
DN 8469

DN 8469
TYPE SL1/MIX
NAME *******
XPLN 11
DISPLAY_FMT FIRST,LAST

 

[OPASIT]

other phones display the name of those two DNs properly?
Yes

What names?
The names I programmed into LD 95

What are those to printed TN's displaying on other sets when there is no CPND programmed against them??
Sorry for the confusion, I removed the names from the prt
see below


DES 8467
TN 062 0 00 12 VIRTUAL
TYPE I2002
CDEN 8D
CUST 0
ZONE 001
FDN 8599
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLA VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 8599
LHK 3
LPK 3
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8467 0 MARP
CPND
NAME nameis here
XPLN 11
DISPLAY_FMT FIRST,LAST
01 SCR 8572 0
CPND
NAME Server Rm
XPLN 9
DISPLAY_FMT FIRST,LAST
02 ADL 16 92560184
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 2 MAR 2010

 

[bigindian65]

ola and lpk might be jack'n it up. nul and test

Mato' Was'aka

 

[OPASIT]

darn no change

REQ: prt
TYPE: i2002
TN 62 12
DATE
PAGE
DES
KEM_RANGE

DES 8467
TN 062 0 00 12 VIRTUAL
TYPE I2002
CDEN 8D
CUST 0
ZONE 001
FDN 8599
TGAR 1
LDN NO
NCOS 3
SGRP 0
RNPG 0
SCI 0
SSU
LNRS 16
XLST
CLS CTD FBD WTA LPR MTD FNA HTA TDD HFA CRPA
MWA LMPN RMMD SMWD AAD IMD XHD IRA NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDD CFXD ARHD FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AGRD MOAD AHD
DDGA NAMA
DRDD EXR0
USMD USRD ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC MCBN
VOLA VOUD CDMR ICRD KEM2
CPND_LANG ENG
RCO 0
HUNT 8599
LHK 3
LPK 0
PLEV 02
CSDN
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 8467 0 MARP
CPND
NAME Combs Jason
XPLN 11
DISPLAY_FMT FIRST,LAST
01 SCR 8572 0
CPND
NAME Server Rm
XPLN 9
DISPLAY_FMT FIRST,LAST
02 ADL 16 92560184
03 ADL 16
04
05
06
07
08
09
10
11
12
13
14
15
16
17 TRN
18 AO6
19 CFW 16
20 RGA
21 PRK
22 RNP
23
24 PRS
25 CHG
26 CPN
27
28
29
30
31
DATE 9 MAR 2010


NACT
TIM000 10:00 9/3/2010 CPU 0

 

[gwebster]

..are you saying that on incoming calls to those IP Phone 2002 you only see a number on the display and not a name?

 

[OPASIT]

Yes and outgoing calls

 

[gwebster]

Being able to display both name and number on display of 2002/1220/1230/1120E... Those phones have a smaller display area than 2004/1140E/1165E so will split what is seen. Different time/date formats also affect what can be seen. A configurable option went into CS 1000 6.0 so that you can specify whether to see name first then number, or number first then name.

 

[OPASIT]

Thanks but the other i2002 displays it fine

 

[gwebster]

Check the time/date format settings on both phones.

 

[OPASIT]

I checked and the settings looked the same. I can switch out the Physical phone with one that is currently working and it will still will not work on that TN

 

[Tman45]

Okay well I don't see your ADD or DNDA

As a standard we ALWAYS use:

ADD
CNDA
CDCA
DNDA

with those configured you should always get your names and numbers displayed

Automatic Digit Display, default for M2008, M2216,
M2317, M2616, and M3000.

not sure what happens if you don't specify it for a 2002 IP

--Tyson

 

[OPASIT]

alas to no avail

 

[bigindian65]

change the line card, you've just about tried all else.

Mato' Was'aka

 

[Tman45]

Yeah you could try another virtual lscu but I would first try to out the set and rebuild it completely from scratch and be sure to add the add, dnda, cdca, cnda when you initially build it. At least you haven't said that you tried that yet
Could be an issue with adding the CLS's after the initial config of the phoneset - I have seen stuff happen like that anyway