getting a job they said they will train me but i would like to know the basics!!! to not look like a jerk i know nortel in and out someone please bless me with their wisdom!
Take the Avaya course, its the best way to start. marketingtools.avaya.com/knowledgebase is helpful, but you will need an Avaya SSO login for the technical stuff. Also the Help button in Manager is a good tool.
And according to your posts in the Nortel forums, you say you dont know much about Nortel. This isn't a forum for free training.
I dont go to my car machanic and ask him how to make repairs to my car.
or save your money on the course, and buy an IP406 with ATM trunk cards, a couple of phones, and install it at home. use your laptop with Manager and run VM Lite. If you can stretch it, buy one with a loaded dongle (licences) and learn VM Pro as well.
all the help you will need is on the press of F1 to get you up and running.
a defaulted IPO will ring phones out of the box...
It will proficiently teach you how to use it, as long as you read and explore the system. However, taking the 40hr course will also teach you. Especially if you get an instructor who is also an installer and can teach you tips/tricks that you wont find in a manual. /selfpromotion
Having a system on hand is very nice for learning. I probably would step up to the 500v2 with a combo card and some decent licensing. Maybe you can get a demo kit through your company.
If your company is a BP, they can order it through a distributor. Not sure where you're from, but some names in the US side are Jenne, Catalyst, a few others.
Training? Catalyst does training (eh...), Innovatia, Westcon. I think the courses run about $2500 for 40 hours.
Here is a list of the courses provided by Innovatia for IP Office.
There's a schedule on there as well. I would note however, they won't do one-off classes. You'd have to get into a class with several people for it to run.
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