I cant heard a secondary dial tone on IPOFFICE

[bnosummer]

According with the thread940-1464170 , i have pretty much the same issue, i can heard a secondary dial tone, i have in the shortcodes:
Code: 8N
Feature: Dial
Phone Numer : N
Grou of Lines ID: 50: [8] (ARS)

i have check the field secondary dial tone with all my routes

 

[bnosummer]

I have a 4.2 (14) Version

 

[kwing112000]

Do you have any user short codes?

Kevin Wing
ACSS Small and Medium Enterprise (SME) Communications
ACS- Implement IP Office
ACA- Implement IP Office
Carousel Industries

 

[bnosummer]

in some users

 

[bnosummer]

but the problem happens with users that doesnt have any short codes

 

[Bas1234]

Try;

Code: [8]N
Feature: Dial
Phone Numer : N
Lines ID: 50 ARS

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________

 

[hbsurfn]

I've seen this same issue in the 4.1's. Even though you have a system short code of 8N, add the samd 8N short code to each user profile or a user rights group and you will get dialtone. Can't explain why but it works.

ACA
ACS
CompTIA Convergence+
CCNA
CCVP

 

[h382]

Are you setup on SCN? Do you have any sites/extensions that begin with 8?

 

[tlpeter]

This system has been upgraded from 3.x or lower to 4.0 or higher.
I have seen that the ARS that is created is broken.
Make a new one or default the system and start all over again.

Homo sapiens non urinat in ventum

honey, i fried the IP Office !!!

Sarcasm, it's only one of the services I offer.