I cannot access my PIX Firewall through ASDM

[marflo500]

Hello All,

I came in to work today and suddenly my PIX 515E refuses me access. I normally log in through the Adaptive Security Device Manager but today when I first logged on I got a message saying that the ASDM could not load the PIX configuration and that I should check the configuration and try login on again. There was no way for me to check the configuration since I have Telnet Access disabled on the device. So I closed the ASDM and tried again but got the same response 3 times. After the fourth time or so I could not get past the login screen. At first I thought that I was entering a wrong password but after a few attempts I realized that the PIX was just refusing to accept my login info. Does anyone have an idea as to what is happening and how I can get nack into my PIX?

Thanks Liam

 

[brianinms]

Use the console port.

 

[marflo500]

Any idea what caused this?

 

[powpow]

Are you using Sun Java, and if so, what version/update? I'm using Java v6-update7. I found that when I went to v6-update12 my ASDM would not work.

It's a known issue with Cisco and they suggested I go back to update7... I did and it worked.

Jake Garcia

 

[guma2go]

Run Application and go on to the ASDM
When You Are in ASDM console with this error go to the
File and than Clear ASDM Cache, thats all
Regards George

 

[zafnath]

Did you set up the access rights for the IP that your computer client is using at the ASA?