Huntgroup FME to an external number 1

[Alpha008]

I have tried to create an ADN for a huntgroup follow me but it is not working( I get 'failed' when i press the key) i.e A22A67160B1075B . 1075 is an abbreviated dial for the external number . The class of Service for the phone is ok . When i try this on the switchboard , it works fine but not on the handset . Any ideas / suggestions.

”Beginning is half done.”

 

[Alpha008]

Sorry forgot to mention it's a MX ONE TSW SP6

”Beginning is half done.”

 

[whosrdaddy]

Hi,

operator can indeed divert huntgroups.
if D6 of the SERV parameter of the GH is set to 2, GH members can also divert the GH externally (so in you case the ADN must be member of the GH)

/Daddy

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[securipdect]

Hello, using ACD grp instead GH supervisor & OPI are able to divert the group, or CDINI to ADCOI.

 

[Alpha008]

Thanks all for your input , i managed to sort this out by changing the last SEL digit to 2(for ECF i.e external follow me allowed). The phone(doing the divert) also has to be a member of the Hunt .

Many thanks

”Beginning is half done.”