Hunt Group VM ATA

[AMGHammer]

I have a customer who has a CICS. They have a salesperson with a 7310 and wanted add a second cordless phone.

7310 is Ext 225
ATA is Ext 237

I put both in Hunt Group 290.

The 7310 is set CFNA to Flash 2 on 4 rings, DND and CFB is not set.

ATA CFNA, DND and CFB is not set.

When the receptions transfer a call to 290 it keeps ringing. They would like it to go to VM on 225.

Any suggestions?

Thanks

 

[senk1s]

what is the overflow option for the hunt group?

 

[senk1s]

thats where the call goes to when there is no repsonse by the huntgroup members

 

[AMGHammer]

I think it is set to go to HG291

 

[senk1s]

try changing that to the VM # (which you can get by doing feature 985)
or you can overflow out of the huntgroup to extension 225

ivent tried, but one of these might solve ur requirement