HUNT GROUP SW Version

[djtt]

I can't seem to locate the HUNT GROUP option in R1T1. DOes anyone know what SW version it became available under?

Thanks!

 

[Itas1]

It Started at 4.0 software

 

[Sam173]

You may need to set up answer DN to simulate Hunt Group.

 

[djtt]

The problem I am having with Answer is that it is using up a lot of button on this warehouse set. I have A-DN on Ext-203 for Ext's 200,201 & 202 and it is causing 3 buttons to be taken away from the 7310.

I have used Hunt Groups before to avoid this. Any suggestions?

 

[exsmogger]

You could use call forward-no answer from ext's 200,201 and 202 to ext 203. Set rings at 4 or more.

Brian Cox

http://www.jandjcommunications.com

 

[Sam173]

Get a M7324, as exsmogger said, fna

 

[djtt]

Well the reason I am having the warehouse Answer DN's is to allow the office staff the ability to answer without not running back in to the ofc. all the time.

If they could hear their sets ring then I would just use a Call Pick up Button but they can't hear them that far away.

I still want their vm to answer if they are not in the ofc. at all so if I have their set CFNA to the warehouse then their personal vm's will not answer.

 

[cook1082]

Then the hunt group would not work for you if you want their MB to answer. Install a AUX ringer in the warehouse and use a pickup key.

 

[djtt]

Good idea.

 

[djtt]

BTW way for some reason the Operator defulat ext. 200 will nto work. WHen someone dials "0" it is going to Ext-204.

I have checked the operator extension and it says 200. I ahve also checked the AA and that says 200 also.

Any suggestions as to what is going on?

Thanks!

 

[RikRodgers]

Check attendant under f982.

 

[djtt]

It says 200.

 

[cook1082]

If this is thru the Call pilot then it looks like you have it covered, are you checking the right greeting table and what dial zero, out of AA or a nailbox.
There is a dial zero for internal sets in programming under Direct Dial.

 

[djtt]

Yes, this is a internal issue. I will check the direct dial.