hunt group overflow to a mailbox

[dooner62]

situation:

HG 707 contains extensions: 301 and 302

broadcast, if busy: queue, overflow?????

i want the huntgroup to overflow to 301's mailbox directly, not ring at 301 for 4 rings before it goes, i want it to go directly

 

[ptstechnician]

It has to ring the overflow phone or huntgroup. No way around it (that I khow).

 

[hawks]

The only way I knoe is to out mailbox 301 then build a mailbox of 707 and have 301 as the extension for that mailbox.

 

[Sam173]

hawks is right, if not it will keep on rining

 

[tech1979]

-in hunt group 707 set the overflow DN as the VM DN
-put the hunt group DN of 707 in the alternate ext 1 of mailbox 301.
-when setting the queue time-out in the hunt group, you may need to increase DRT and/or transfer callback