Is there a way to have only incoming outside lines ring down through a hunt group? Currently all calls (CO and intercom) made to the receptionist ring down after 2 rings when only outside lines should be doing this. For example, if I make an intercom call to ext201 and she doesn't answer after 2 rings, I get the backup operator rather than ext201's voicemail.
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hunt group issues
- Thread starter rodneyw1
- Start date
You can have a hunt group answer lines--- assign the lines and users to a hunt group and program normally.
Only issue is the receptionist phone cannot have line appearance. If the phones are set to Appear & Ring, they will go to her VM, If they are set to Appear only, they will not ring on that phone through the hunt group.
Jeff
Only issue is the receptionist phone cannot have line appearance. If the phones are set to Appear & Ring, they will go to her VM, If they are set to Appear only, they will not ring on that phone through the hunt group.
Jeff
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