HSP Micromodem COM port 1

[asrisk]

Hello folks,

After suffering a crash, I lost the driver for my HSP 56 Micromodem, and had to reinstall the driver (which I found on the Conexant web site).

The driver installed without a problem, and according to the "Modems" utility in Control Panel, it is installed on COM3, and working. (When I run the diagnostics, I get a little dialog with some AT commands and responses.) Device Manager does not report any conflicts.

BUT... the dialer application claims that no modem is installed, and it's "Select modem" dropdown is empty. It seems it will only look on COM1, COM2 or LPT1 for the modem. This applies to both the proprietary dialer (ntlworld - RYDIAL.EXE) and a standard dial-up networking connection - neither will see the modem.

In Control Panel, as well as the usual "Modems" icon, there is also a separate "HSP Modem" icon - this provides some option buttons to select a different COM port, however all options are greyed out!

I'm sure it was working fine on COM4 before the crash though... how do I get the dialer to see the modem?

Yours in perplexity, and with thanks in advance,

Andy.

-------
The joke cannot be found
^{The funny quote you are looking for might have been removed, had its name changed, or is temporarily unavailable.}

 

[micker377]

Remove the modem. Go into "Safe Mode" device manager. Find and remove ALL references to the modem(s). Shut down, put the modem back in, and let Windows re-install the drivers.

Often, when you change hardware (or software) around, you will get "ghost" entries in the device manager - which confuses the computer as to which ones to use.

 

[asrisk]

micker377 - thanks for your reply. I'll give that a go tonight...

-------
The joke cannot be found
^{The funny quote you are looking for might have been removed, had its name changed, or is temporarily unavailable.}

 

[asrisk]

Sorry, forgot to come back and close the loop. Removal/reinsertion of the modem (together with a complete reinstall of windows to fix a shedload of other woes) did the trick. Thanks very much!

-------
The joke cannot be found
^{The funny quote you are looking for might have been removed, had its name changed, or is temporarily unavailable.}