monkeyboy02
Technical User
I have a HP scanjet 5370c installed on a PC running win2k. I am running the HP precisionscan software version 2.52. I have installed and tested this when logged in as an administrator and it all works fine. When I log in as a user I get a little icon of a scanner on the task bar which is a picture of a scanner with a cross through it (I.E. scanner not working!). If I right click on it it wants to query the Printer port even thought the scanner is plugged into the USB port and when I installed the software I ticked the box for USB not PP. This means that all users (unless setup with admin rights) can't use the scanner because it can't be found.
Has anybody else come across this and if so, how did they fix it?
Thanks!
Has anybody else come across this and if so, how did they fix it?
Thanks!