SuperJenks
Vendor
Its been a long time since i posted here...lol
Does anybody know for sure if you can use ras service on the IP500 for remote maintenance. Here is what i have tried following the Avaya remote access document.
1. Ive enabled port1 on the atm4u for modem access
2. I tried using the default remotemanager user and tried creating a new user with password (made sure Dialin was enabled under user)
3. Verified the Ras service had the user in there..
4. Verified the incoming call route was there for remote manager with Dialin set up as anydata
5. Made sure DHCP server is enabled to assign remote computer an address
6. Enabled *9000*
7. Created a microsoft dialup connection on the remote PC with the user and password and correct dialup line.
Every time i try dialing in i get a modem tone but no response from IP500.
I found posts that this worked with the IP400 series if you had the modem2 card in place and i would agree with that because i have made this work before but not on a ip500.
Some have speculated that the modem in the ip500 only works for ISDN based calls.
Any advice would be great. thanks.
ACS IPO-I
Does anybody know for sure if you can use ras service on the IP500 for remote maintenance. Here is what i have tried following the Avaya remote access document.
1. Ive enabled port1 on the atm4u for modem access
2. I tried using the default remotemanager user and tried creating a new user with password (made sure Dialin was enabled under user)
3. Verified the Ras service had the user in there..
4. Verified the incoming call route was there for remote manager with Dialin set up as anydata
5. Made sure DHCP server is enabled to assign remote computer an address
6. Enabled *9000*
7. Created a microsoft dialup connection on the remote PC with the user and password and correct dialup line.
Every time i try dialing in i get a modem tone but no response from IP500.
I found posts that this worked with the IP400 series if you had the modem2 card in place and i would agree with that because i have made this work before but not on a ip500.
Some have speculated that the modem in the ip500 only works for ISDN based calls.
Any advice would be great. thanks.
ACS IPO-I