How to send the name in p-asserted identity in the invite to SIP phone

[mohdvr]

Hi,

Is it possible to send the name in PAI during invite to the SIP phone

How to do in 46xx settings?

 

[kyle555]

It usually is included. What does a trace to the phone show?

 

[mohdvr]

The trace shows only number

 

[joe2938]

Reach out to your line provider to see if this is even an option for them to send the name as well.

 

[mohdvr]

Hi,

Can you tell me where to check this in 46xx settings ?

 

[mohdvr]

I was connecting Avaya SIP phones with CUCM I raised ticket with Cisco when Cisco phones calling to Avaya only number is shown and not the name

Cisco TAC told that Avaya need to have the name in p-asserted identity during the invite to the phone

 

[kyle555]

So make CUCM send the name in the p asserted identity.

 

[mohdvr]

Phone is not sending the name in PAI when registered with CUCM

 

[kyle555]

CUCM knows the phone's name. So make CUCM send the name in the p asserted identity.

The phone is a phone. It has a phone number, not a name. You shouldn't care if your Avaya phone sends a name or not in PAI. CUCM will handle that phone's calls and if CUCM is, for example, routing a call to the pstn from that Avaya phone, CUCM needs to ensure the name is in PAI going out.

Anyway, you can't set that in 46xxsettings - that's a general config file that applies to many phones.