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How to redirect incomming call to voice mail? 1

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pguerrero

IS-IT--Management
Apr 6, 2004
26
US
Does the IVS 2000 have a way of redirecting an incoming (ringing) call to voice mail?

Pedro
 
Call forward-all calls for the extensions to the voicemail pilot number.

If you're talking about an extension that doesn't exist but is in the DID range, I would just build a virtual and forward that to the voicemail pilot.

You could also use digit conversion.
 
What I want to do is while an incoming call is ringing, I press a button that redirects it to an extension. I have done that in a Coral PBX but don't know if if the NEAX 2000 IVS can do it.

Thanks,

Pedro
 
Yes it can.

Command 9000>

Provide the Multiline Terminal with a Call
Redirect key for transferring a call to a
destination station or VMS.
• Primary Extension No. + Key No.
F5012: Call Redirect 1 (For transferring to a VMS assigned
by CM51 YY=18)


Command 5118 assign tenant (in most cases 00 or 01) and vms pilot number

Gary

 
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