How to join a web conference with AWC?

[Catutzi123]

Does anyone use the collaboration part from AWC? I'm trying to join a web conference from the internet and I can't manage to do that. From my internal network it's all fine. I only use one public ip. Should this be the cause?

 

[MitelAU]

More information please.

Server Only Mode/ Server Gateway Mode.

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[Catutzi123]

It's a MAS full package version 1.2UR1 in gateway mode. I'm not able to join a web conf from the internet. We have setup an external iP and an internal ip.

 

[MitelAU]

Hi

I'm assuming you have installed MSL 9.0. You require a second IP address which needs to be entered when setting up the network configuration on the initial MSL 9.0 install.

Please see release notes for more information.

Knowledge is power, thats why we share!