How to forward your number from another telephone set?

[jks728]

Is there a way to forward calls to another internal extension if I'm on another telephone set other than my own? I'm using IP Office 500 and Nortel T7208 phone sets. What I'm looking for is the short code to enter from any phone which would function like "Please enter your extension", "Please enter forwarding destination". I'm trying to avoid having the user call IT and us making the forwarding change inside IP Manager.

There are 2 users and 2 extensions built, QI Director x1909 and Complaint Hot Line x5490. There are 2 incoming call routes built, -1909--->x1909 and -5490--->x1909. There is a Nortel T7208 connected to x1909 and no telephone set connected to x5490. Each number has it's own voicemail account. The QI Director only wants one phone set in his office but wants to answer calls to his number xxx-xxx-1909 as well as xxx-xxx-5490. If he is out of the office he wants to forward calls made to xxx-xxx-5490 to the CEO, CFO etc.

I hope that makes sense. Thanks - John

 

[jks728]

Forgot to mention, I'm NOT a telephone system expert. My background is computers/servers/networks so my telephone system expertise no doubt pales in comparison to those in this forum! John

 

[PatLeb]

Set the Forward Unconditional Destination: *07*N#
Set the destination number (N) for forward unconditional when it is switched on.

Switch Forward Unconditional On: *01
Switch on forward unconditional. A destination must have been set.

Cancel All Forwarding: *00
Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and
do not disturb.

or on nortel phone make fonction 4 / 9 514XXXXXXX ok.

I understand quick but you must tell me often, i,m not sick, i,m normal.

 

[intrigrant]

Then you forward all calls on for the phone you enter the code on.
You cannot forward all calls of another phone but you can set the remote phone on "follow me here" then all calls to that phone will be routed to the phone you enter the code on.
So on x1909 you enter the code *12*5490# and all calls for x5490 will be presented on x1909 and will follow any forwarding set on x1909.
Only calls from a collective or sequential group to x5490 will not follow any call forwarding set on x1909.
To disable the "follow me here" dial *13*5490#.

 

[derfloh]

Isn't it possible if you connect to a personal options menu in VMPro?

 

[intrigrant]

VM Pro is not mentioned and I have the idea the QI Director has no access to programming tools...