Hi there,
I have a drop down box that contains "types of complaints" received.
If the type of complaint selected is a) "grievance" or b) "access to care", then three other fields are enabled and visible; otherwise they are not.
Now, lets say the user selects grievance on a case and then fills in the other visible/enabled fields, but later determines that they selected 'grievance' in error and it is really a different type of issue that does not need the additional fields populated.
How do I say if any other "type of complaint" is selected other than grievance or access to care, then erase the other three fields?
Thank you....
I have a drop down box that contains "types of complaints" received.
If the type of complaint selected is a) "grievance" or b) "access to care", then three other fields are enabled and visible; otherwise they are not.
Now, lets say the user selects grievance on a case and then fills in the other visible/enabled fields, but later determines that they selected 'grievance' in error and it is really a different type of issue that does not need the additional fields populated.
How do I say if any other "type of complaint" is selected other than grievance or access to care, then erase the other three fields?
Thank you....