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How to display only tel. numbers on PRI (No name dispaly)

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luddyspence

Technical User
Jan 30, 2008
185
CA
The carrier PRI is displaying both digits and names sent by the Nortel Option 11 PBX. How can I change the PBX programming so that the PBX will only send the digits not names?
The PBX customer wants private to be displayed to the outside when a caller makes a call from the PBX.
 
The PBX does not send names, that would be done by the local Telco
 
What System?

What Rls?

Is it sending the name programmed on the Phone or the Company Name?

Good Questions get Good Answers.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
The pbx is sending the CLID programmed on the phones which would be the person's name.
 
Correction...the CLID is usually the Company name...but it is sent by the PBX and the outside sees the company name which is going thru the PBX. The carrier is sending out both the telephone number and the CLID info programmed on the PBX. Is there any PRI programming on the PBX that can will result in only the telephone being displayed?
 
Word of caution if they do this is that homeowners with call screening (what ever your lec calls it), calls with out names will have to go through the process to announce who they are in order for the call to complete.
 
I doubt it is your PBX sending out the NAME, that is usually done by the LEC.




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
ACE just so you know and all here 5.0 has the capability of sending a name along with the number.
 
I did say usually!




This is a Signature and not part of the answer, it appears on every reply.

This is an Analogy so don't take it personally as some have.

Why change the engine if all you need is to change the spark plugs.


 
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