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How to clear voicemail message light on 3904 set

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LayDeeeDi

Technical User
Apr 19, 2014
16
US
We had our 3904's connected to a CallPilot system but the company was sold off. So that CallPilot system is no longer accessible to us and we are using a hosted voicemail solution now. However this station in question is not connected to it, yet. But the message lamp is still on and I don't know how to make it go off. Help! Thanks!!!

Below is the DNB and TNB for that set:

DN 3288
CPND
NAME INTERESTING PERSON
XPLN 24
DISPLAY_FMT FIRST,LAST
TYPE SL1
TN 002 0 00 04 KEY 00 H MARP DES 3288 26 MAR 2014
(3904)
TN 006 0 00 03 KEY 03 DES 3233 26 MAR 2014
(3904)



DES 3288
TN 002 0 00 04
TYPE 3904
CDEN 8D
CUST 0
FDN 8000
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 15
SCI 0
SSU 0000
LNRS 16
XLST
SCPW 1
CLS UNR FBD WTA LPR PUA MTD FNA HTA ADD HFA GRLD CRPD STSD
MWA RMMD SMWD AAD IMD XHD IRD NID OLD VCE DRG1
POD DSX VMD CMSD SLKD CCSD SWD LNA CNDA
CFTD SFD MRD DDV CNID CDCA MSID DAPA BFED RCBD
ICDD CDMD LLCN MCTD CLBD AUTU
GPUD DPUD DNDA CFXA ARHA FITD CLTD ASCD
CPFA CPTA ABDD CFHD FICD NAID BUZZ AHD
DDGA NAMA
DRDD EXR0
USRA ULAD RTDD RBDD RBHD PGND OCBD FLXD FTTC DNDY DNO3 MCBN
CPND_LANG ENG
RCO 0
HUNT 8000
LHK 0
PLEV 02
AST
IAPG 0
AACS NO
ITNA NO
DGRP
MLWU_LANG 0
DNDR 0
KEY 00 SCR 3288 0 MARP
CPND
NAME INTERESTING PERSON
XPLN 24
DISPLAY_FMT FIRST,LAST
01 ADL 16
02 ADL 16
03 ADL 16 4439
04 ADL 16 4429
05 ADL 16 4380
06 ADL 16
07 ADL 16
08 ADL 16 4238
09 ADL 16 3368
10 ADL 16 2012
11 ADL 16
12
13
14
15
16 MWK 8000
17 TRN
18 AO6
19 CFW 4 3272
20 RGA
21 PRK
22 RNP
23 SCC 0051
24
25
26
27
28
29
30
31
DATE 26 MAR 2014
 
On any phone you can program a MIK key and an MCK key to turn these lamps on and off. So on any phone program a MIK key and a MCK key. The MIK key turns on the indicator and the MCK key turns off the indicator.

to turn it on press MIK key and dial the DN then press the MIK key again
to turn it off press MCK key dial the DN then press the MCK key again
 
To Add a key to someone the command would be:
LD 11
CHG (req)
3904 (type)
2 0 0 4 (tn)
yes (echg)
key 12 MCK (item)

Right? It's giving me an error saying SCH1371 followed by an SCH0030 error and the key doesn't stay.
Help!
 
LD 11

CHG (req)

3904 (type)

2 0 0 4 (tn)

yes (echg)

key (0 - 11) MCK

key (CR)


Key 12 will not work on a 3904 set



It's a phone system, NOT a clock!
 
Got it programmed but the procedure I gave him did not clear the light. I had the person do the following:
1) Get dial tone
2) Press MCK key
3) Press 2 0 0 4 (message light should flash)
4) Press the MCK key again

Is the correct?
Thanks in advance for any help!!!
 
1) Press MCK key
2) Press 3288 (local)
3) Press the MCK key again

Light will go out.......

It's a phone system, NOT a clock!
 

Thank you so much... this worked!!! The light is off!
 
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