How to check if calls routed through a VDN were finally answered? 1

[GA_07]

Hi,

For this one, calls are routed through a specific VDN let's say 10 for example to a virtual station and a coverage path, so every VDN report is displaying as outflowed.

Would there be any way to check if the call was finally answered?

Cheers,

Gav

 

[DAVIDPAYNE]

What are you using to run the reports on the VDN?

But the only way to tell if the call was answered at the end point is to run a report on the end point, user CDR reporting or if it landing in a skill a skill report.
Or if you are using some sort of cradle to grave reporting system.

 

[GA_07]

CDR was the one I needed, thanks very much for your help!