How to change zero out attendant to a 9620 phone

[HBcity]

I replaced the Type 302 with a 9620 IP phone but when users in the office dial zero, the call is still ringing at the Type 302 phone.

Is there a command in ASA where you can program zero out to ring to a station other than the "attendant"?

CM 6.0 S8700 with MM

 

[HBcity]

I did a trace and when pressing 0, the call goes to attendant-group 5. The Type 302 is on attendant 2.

 

[montyzummer]

in your dial plan the 0 will be set to attd , change this to extn with a length of 1 ,build a new vdn with extn number of 0 associate to a vec and route to your 9620 (obviously this can be altered to a group or whatever)

APSS (SME)
ACSS (SME)
ACIS (UC)

 

[HBcity]

Thanks Mont.