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How to change Outgoing call default is 9

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corpus00

IS-IT--Management
Mar 21, 2016
3
US
Hi Guys,

I need a question, I used ip500v2 and was wondering how can I change the default outgoing number 9 to 8?

could you advise me?

Thank you so much!

Corpus
 
Go to shortcodes and change 9N to 8N.

But then if you have the 9 being added to incoming numbers for callback ability you also need to change the prefix on the lines.

| ACSS SME |
 
Thank you derfloh and Pepp77

I will try as you suggested!
 
Don't forget emergency numbers if in the US, create a SC with 911 Dial emergency. This is for the stranger that is visiting and does not know to dial 8 for emergencies.
Mike
 
Indeed its become and becoming law in various states that 911 must be dialable rather than expecting users to have to add any other prefixes.

Stuck in a never ending cycle of file copying.
 
Why not post the 911 shortcode that works to save him lots of time?" - Because that would require us to know what trunks they have, how their line group IDs are arranged and what country they are actually in.

If you really feel its so important (and that Dial Emergency short code wasn't enough of a hint to any competent system maintainer - which we hope someone contemplating changing the outgoing dialing prefix is) then go ahead and answer it yourself. If you really meant to ask what would be a 911 short code because you want to know then be more honest in your asking.

Stuck in a never ending cycle of file copying.
 
Would a confident installer be asking about changing the dial 9 shortcode?
 
... and yet you still don't post socalsteve ...

Stuck in a never ending cycle of file copying.
 
I can never make it work so for all my installs I order a POTS line and analog set for each user and put a big label on the handset that reads "DIAL 911 HERE". Works like a charm. I change all the 9N shortcodes to 8N to eliminate the accidental 911 calls. Safety first!
 
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