JuliasW
Technical User
- Sep 21, 2008
- 2
Hello
I have been running Norton AV scans several times,and it keeps finding Packed.Generic.183 hueristic virus. But the removal instructions are not claer, and not working for me.
The referred removal symantic web page instructed to disable Windows Restore, and run the scan again. This does not remove the Packed.Generic risk. So I ran the scan in Safe Mode, it gave m e options on Removal, but clicking OK, did not remove the threat, it just repalced by Quaratine. And That had no effect either as it reappears in the next scan !
Can anyone give me clear and unambiguous steps to remove Packed.Generic.183 from my system please. - Sicne the Symantic advice is not helping. Otherwise it looks like a complete System rebuild !
Cheers
Jules
I have been running Norton AV scans several times,and it keeps finding Packed.Generic.183 hueristic virus. But the removal instructions are not claer, and not working for me.
The referred removal symantic web page instructed to disable Windows Restore, and run the scan again. This does not remove the Packed.Generic risk. So I ran the scan in Safe Mode, it gave m e options on Removal, but clicking OK, did not remove the threat, it just repalced by Quaratine. And That had no effect either as it reappears in the next scan !
Can anyone give me clear and unambiguous steps to remove Packed.Generic.183 from my system please. - Sicne the Symantic advice is not helping. Otherwise it looks like a complete System rebuild !
Cheers
Jules