how do i use in the coverpath holiday coverage?

[TELETIGER]

how do i use in the coverpath holiday coverage?

If i set in the coverpath holiday coverage on to Y then you will get to fill in a holiday table. And here is my problem, if i do that it doesn't work.
Can anybody tell how this works.

 

[huffer]

check also this thread:

http://www.tek-tips.com/viewthread.cfm?qid=1316603&page=3

 

[TELETIGER]

I have checked this , but there is no option in that Command.

But can you tell me how that holiday coverage works in a coverpath? I mean if a call is coming in and rings a staion that is activated for send all calls to his coverpath.
And in his coverpath holiday coverage is set to "Y" inside and outside, than so i am thinking that the CM is going to check the holiday table "X" and than what is it going to do further?

Please givev me an answer back because this a big issue!!!!

regards

 

[koglass]

When you change your coverage path to a Y in the Holiday Coverage? under internal and external there is a field presented beside the external choice area that identifies which holiday table you want the Coverage Path to look in when determoning Holiday Coverage. What do you have in that field and what Holiday Table number are you using?
COVERAGE PATH

Coverage Path Number: 210
Hunt after Coverage? n
Next Path Number: Linkage

COVERAGE CRITERIA

Station/Group Status Inside Call Outside Call
Active? n n
Busy? y y
Don't Answer? y y Number of Rings: 2
All? n n
DND/SAC/Goto Cover? y y
Holiday Coverage? y y Holiday Table: ????

COVERAGE POINTS
Terminate to Coverage Pts. with Bridged Appearances? n

Point1: Point2: Point3: Point4: Point5: Point6:

 

[TELETIGER]

I have same settings!

 

[koglass]

What if any is the Holiday Table numver where the question marks are? Do yo have a Holiday Table number entered there?