Im running into a strange problem. On our outgoing caller ID, sometimes our PBX is sending a 10 digit number (like it should) but most of the time its only sending a 7 digit number (whats in HLCL) We only have 1 CLID which is as follows (numbers changed for anonymity):
REQ: prt
TYPE: CLID
CUST 0
SIZE 256
RNGE
INTL
ENTRY 0
HNTN 999
ESA_HLCL
ESA_INHN NO
ESA_APDN NO
HLCL 8882222
DIDN NO
HLOC
LSC
CLASS_FMT DN
I have not been able to tell what extensions / sets are actually sending 10 digits because I am not keen enough to know how to find logs etc. This information was passed on to me by our carrier. (they state that most all out going calls the pbx is sending "8882222" but once in a while "9998882222" is sent)
In all of my tests (calling other sources from multiple phones) I only see 7 digits sent.
Does anyone know what might cause this?
Also - would it be bad practice or acceptable to blank out HNTN and send the full 10 digits in HLCL?
Thanks for any help.
REQ: prt
TYPE: CLID
CUST 0
SIZE 256
RNGE
INTL
ENTRY 0
HNTN 999
ESA_HLCL
ESA_INHN NO
ESA_APDN NO
HLCL 8882222
DIDN NO
HLOC
LSC
CLASS_FMT DN
I have not been able to tell what extensions / sets are actually sending 10 digits because I am not keen enough to know how to find logs etc. This information was passed on to me by our carrier. (they state that most all out going calls the pbx is sending "8882222" but once in a while "9998882222" is sent)
In all of my tests (calling other sources from multiple phones) I only see 7 digits sent.
Does anyone know what might cause this?
Also - would it be bad practice or acceptable to blank out HNTN and send the full 10 digits in HLCL?
Thanks for any help.