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HiCom UCD and AutoAttendant integration

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Darveesh

IS-IT--Management
Feb 1, 2005
44
US
We have a HiCom 150E OfficeCom running version 2.2. We have a PhoneMail voicemail system attached to it. I'd like to set up a UCD group that can be accessed via the Phonemail autoattendant. The first step was to create the group, assign members. The next step - getting calls into UCD group #1 queue - I am not sure about. I set up a destination call list (3) with #201 as its target. Then I assigned that destination call list to an extention (205) which is not tied to a real port. Dialing 205 from any station puts me in the queue. However, in the PhoneMail CCR node setup, when choosing destination 205 for a CCR node (5) it keeps saying it's an invalid station. I read something about hunt groups 440-499 used by UCD, so I tried using 440 as a destination but the same result - you have entered an invalid destination. What am I doing wrong? Thanks.
 
Sorry, jumped the gun. The destination needs to be enabled in the PhoneMail itself. Once that was done I could set the CCR destination just fine. Issue solved.
 
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